Son had no income in Colorado in 2023. According to the state website he should qualify for the sales tax refund, turbotax says he isn't eligible. Any ideas on how to help him receive the refund

[JamesG1]

Does your son meet all of the qualifications?  The Colorado State Sales Tax Refund Credit is allowed only to individuals who were domiciled in Colorado for the entire year. Other requirements may be found here.

In TurboTax Online, access the credit at the screen Qualifying for the Colorado state sales tax refund.

Learn more states:

If you are a full-year Colorado resident who was under 18 as of January 1, 2023, you may claim the state sales tax refund only if you have a Colorado tax liability (Form 104, line 13  must be greater than 0) or you are claiming a refund of Colorado wage withholding on a W-2. Your return must be postmarked by October 15, 2024.

Part-year resident and nonresident individuals are not eligible for the state sales tax refund.

Individuals incarcerated in the Department of Corrections, incarcerated in a county or municipal jail, and certain individuals committed to the Department of Human Services for at  least 180 days in 2022 are not eligible for the state sales tax refund.

[Doubrown]

My son meets all the requirements.. He was 18 for the whole year (actually 19). he is a resident, and wasn't in jail.  His entered info shows a Colorado address. For some reason Turbotax doesn't feel he qualifies

[DoninGA]

The requirement is to be under the age of 18 as of 1 January 2023

[Colorado Dude]

Copied from State of Colorado Web Site:

Sales Tax Refund - Eligible 2023 full-year residents may claim this refund by filing in the manner described below by the appropriate deadline. The refund is $800 for one qualifying taxpayer or $1,600 for two qualifying taxpayers filing jointly. 

• File a 2023 DR 0104 by April 15, 2024, if you: 
  • Were at least 18 years old when the tax year began, 
  • Do not have a Colorado income tax liability, and 
  • Are not claiming a refund of wage withholding.
• File a 2023 DR 0104 by October 15, 2024, if you: 
  • Have a Colorado income tax liability, or 
  • Claim a refund of wage withholding.

https://tax.colorado.gov/TABOR

Regardless: when I first did Turbotax, the $800 was there (I am over 18).  Updated just now (1/31/2024) and it isn't.  Seems as though it should be there ..

Update: Turns out if you check your Colorado return, there is a question about if you are filing before 4/15 or after.  Answer that and the $800 gets added to the state return amount!