Hi,
I filed taxes through turbo for ‘17 and ‘18. I was unable to electronic file my state taxes. The state owed me money both years: Is there any way for me to retrieve the state tax information for the years of 2017 and 2018?
Thank you soon much!
tracy
You'll need to sign in or create an account to connect with an expert.
To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript
For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
You will not be able to upgrade to the Plus edition for tax year 2018 since the TurboTax online editions for 2018 have closed to make way for the 2019 online editions. Once the 2019 online editions become available in December, at that time you can start a 2019 return and upgrade to Plus.
Or contact TurboTax support during business hours and see if there are any other options available for accessing a prior year online tax return.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
did you use online or desktop. if desktop, unless you deleted the files, the returns should still be there
open the software, the file can not be opened without it, the open the return and print the state
for pc they should be in a folder under users\user name\my documents\turbotax\ then there should be a folder for each year with the tax file.
online is in transition so i don't know if the returns are accessible at this time but you can try. go online and see if you can open the returns. then print out the state returns. there may be fees that have to be paid first.
they can't be efiled, so mail using a method where you get proof of delivery or can track it. be sure to attach any w-2's and any other form with state withholding. followTT filing instructions.
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