turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

rjmacccm
New Member

Payment for efile of State Tax

Cannot make credit card payment to Turbo Tax. Screen freezes.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Payment for efile of State Tax

WHENEVER I ENTER CREDIT CARD INFORMATION (THERE IS MONEY IN THE ACCOUNT, NUMBER, DATE AND CODE ARE CORRECT) I CLICK ON CONTINUE AND I GET A CIRCLE WITH A RED LINE THROUGH IT AND I CAN'T MOVE FORWARD OR BACK 

KatrinaLO
Intuit Alumni

Payment for efile of State Tax

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies