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Unfortunately, we can't see your screen as this is a public forum.
I can offer some suggestions.
Once all of your withholdings and payments have been entered, TurboTax will determine your tax liability for your state and determine if you are getting a refund or if you have any tax due.
...or at least explain why you think you should get them all back.
Do you live and work in KY?
....or did you work in KY, but live in IA, IL, IN, MI, OH, VA, WV or WI and accidentally had KY taxes withheld? (this is an entirely different situation)
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