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mattydc652
Returning Member

Personal info says i live in my state twice instead of my city and state is there something wrong with my info or is that fine?

Like if I lived in charlotte north carolina it would say Lives in NC, NC instead of Charlotte, NC so is there something wrong with my personal info or is this nothing to worry about? This is what it is showing as personal info along with my name and marital status.
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6 Replies

Personal info says i live in my state twice instead of my city and state is there something wrong with my info or is that fine?

Much of the program is still not functional yet ... this glitch will eventually be fixed before efiling opens.

Personal info says i live in my state twice instead of my city and state is there something wrong with my info or is that fine?

Just to check on the obvious--did you try editing your Personal Info?  When you enter your city and state you type in the city and choose the state from a drop down.  Did YOU happen to type the state in the space for the city?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
mattydc652
Returning Member

Personal info says i live in my state twice instead of my city and state is there something wrong with my info or is that fine?

I made this account around 3 years ago and I am fairly sure I had entered city and state. If I log in to turbotax it just tells me welcome to my 3rd year and asks if I had any big changes since last year and I cannot select anything other than those options aside from skipping them and hitting continue. If I do that it tries to get me to start filing.

Personal info says i live in my state twice instead of my city and state is there something wrong with my info or is that fine?

If you are going to use TT to file the 2020 program then keep going and when you get into the program you will be able to make the address change in the MY INFO section.  

mattydc652
Returning Member

Personal info says i live in my state twice instead of my city and state is there something wrong with my info or is that fine?

If I do that can I go back to the beginning before I started the filing process?

mattydc652
Returning Member

Personal info says i live in my state twice instead of my city and state is there something wrong with my info or is that fine?

Thank you for the assistance. I was able to access my intuit account by clicking the intuit account button in the bottom left and enter my personal info there and after a couple days it has now updated to say city and state instead of state twice. 

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