This seems more like a software bug but I can’t find where to report them 😕
See video of issue: https://streamable.com/r1nmuv
It says there’s a problem with my Georgia tax return which is weird because I skipped nothing asked originally when going through the state tax return. Then all of a sudden, after I paid and am about to file my taxes it asks for my spouse’s residency dates.
1.) I’m not married, have never been married, and in the video you can see I’m filing as Single
2.) I can’t select “Spouse is nonresident of Georgia” option which isn’t what I want really but it’s slightly less incorrect than being forced to put a date
3.) When going through the Georgia state tax return originally, they never asked me for these dates so why now?
Tried on both mobile app and on Safari.
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Use these steps if you are using TurboTax Online:
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Please let us know if you are still having this experience with TurboTax.
If so, it would be helpful to have a diagnostic copy of your tax file in order to take a closer look and submit the details to the development team for further action. The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms.
If you would like to provide us with the diagnostic file, follow the instructions below and post the token number along with which version (Deluxe, Premier, etc.) of TurboTax you are using in a follow-up thread.
Use these steps if you are using TurboTax Online:
If you are using a CD/downloaded version of TurboTax, use these steps:
Appreciate the response. It works now and I have been able to file, at least via the Safari iOS browser. I’m curious if you already got to the bug or if there was something on my client end that may have caused it. If Thanks!
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