turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

NYS IT-196 Mortgage Interest Adjustment (2021)

Turboxtax has an issue with the NYS IT-196 Mortgage Interest Adjustment question. I cannot efile my NY taxes unless I "fix" this issue by "checking for updates" on the Turbotax website. There are no updates for this. Without the fix, Turbotax is telling me I must mail my form - ugh!  Anyone experiencing this issue? 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

12 Replies
kmdwil0406
Returning Member

NYS IT-196 Mortgage Interest Adjustment (2021)

I have the same issue, waiting for an update that is non-existent and I'd like to file.  Can someone from Turbo Tax please reply or at least look into the issue?  

TA82
Returning Member

NYS IT-196 Mortgage Interest Adjustment (2021)

Any updates from Turbo Tax on this? No way I'm paper mailing this...

NYS IT-196 Mortgage Interest Adjustment (2021)

I have the same issue

fhmayne
Returning Member

NYS IT-196 Mortgage Interest Adjustment (2021)

I'm having the exact same issue, but did not get a message to "file by mail".

NYS IT-196 Mortgage Interest Adjustment (2021)

Thank you everyone for responding. I'll provide an update as to what I did to work around this issue.  Basically, googling everything, I found that NYS did not include Turbo Tax in its list of identified vendors providing e-filing services, which told me there was not going to be a NYS "update" found on Turbo Tax.  I decided to create my tax forms again and submit with [Another Major Tax Preparer] software provider that was endorsed on NYS website. I did this and submitted my forms through the second provider.  However, there is a very key element to this strategy, which if not followed, will not work. IF you e-filed your Federal form on Turbo Tax, you will not be able to submit a second Federal form (unless it's an amended form, which is another process).  A second submission will be rejected by the IRS, and if your federal form is NOT accepted, your state form will not be accepted. Additionally, you are unable to submit a [NYS] state form unless you submit a Federal form. The federal and state forms go hand in hand. I submitted my Federal form through Turbo but held back on my NYS form. Doing so created the situation where I could no longer e-File my NYS form. I ended up mailing it. A lesson learned for future filings.

TA82
Returning Member

NYS IT-196 Mortgage Interest Adjustment (2021)

This seems like a huge workaround and could expose risk of incorrectly filing. From what I understand, from another post, TurboTax is aware of the issue and will deploy a fix tomorrow. 

bubajones
New Member

NYS IT-196 Mortgage Interest Adjustment (2021)

WHAT is Turbo Tax douing about  this

bubajones
New Member

NYS IT-196 Mortgage Interest Adjustment (2021)

0ne can only hope that Turbo Tax will step up and fix the problem

TA82
Returning Member

NYS IT-196 Mortgage Interest Adjustment (2021)

I understand that there will be a fix delpoyed tomorrow. I saw this on another thread. 

 

I literally can not proceed to file here. 

 

 

kmdwil0406
Returning Member

NYS IT-196 Mortgage Interest Adjustment (2021)

I asked a question about this issue on the Facebook page - the tech replied that the fix for this would be available on 2/10.  So hopefully it is. 

NYS IT-196 Mortgage Interest Adjustment (2021)

Annoying, definitely. Good news is regardless of news reports, the IRS was extremely swift at processing the return. NYS is always a different story.

TA82
Returning Member

NYS IT-196 Mortgage Interest Adjustment (2021)

Issue is resolved. I just filed NYS. TY

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question