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GreenTax99
Returning Member

NH Business Tax Summary - Desktop - Crashes when try to print

Working on Corporation tax return (form 1120) for state of New Hampshire, TT desktop for 2021 and all updated.

 

When I try to PDF/print/view complete tax returns, the Business tax Summary form causes TT to crash.  If I go to print center and select all other forms/schedules except that one form, all happy and can print/pdf file.  But that one form causes the software to close down.  I've done the uninstall, reinstall the software try.

 

First year this has happened to me, really annoying.  Anyone have thoughts on this one?

 

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4 Replies
SForrestLO
Expert Alumni

NH Business Tax Summary - Desktop - Crashes when try to print

Try the steps in this help article. Troubleshoot installation and running TurboTax for Windows

https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...

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GreenTax99
Returning Member

NH Business Tax Summary - Desktop - Crashes when try to print

Thanks for the reply, didn't work.  Everything updated and within specs to run.  The one form for the NH return causes the software to crash.  Uninstalled TT, reinstalled TT.  Windows 10 all updated.  Adobe all updated.  System has enough memory.

 

Any other tricks or print without the one form, hand file it out to do taxes and hope that TT fixes it for next year?

 

Thanks

 

BrandiLO1
Expert Alumni

NH Business Tax Summary - Desktop - Crashes when try to print

Based on the troubleshooting you've already performed, this issue would best be handled by contacting customer care, as we are limited on the troubleshooting we can perform through this public forum. Please click here for steps to contact customer care.

GreenTax99
Returning Member

NH Business Tax Summary - Desktop - Crashes when try to print

Thank you for the information.  The latest software update had a patch for the NH return that fixed the problem.  I am now able to print the complete return and the software does not crash.

Thanks

 

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