My tax return was reflected due to a duplicate

[Aktaveras19]

My 2024 tax return was rejected due to a duplicate return, therefore  I can’t use my turbo tax software. Can I please get my refund. 

this is a terrible experience please help!

Order #TTWC25W636303036

[AnnetteB6]

Take a look at the following TurboTax help article for more information about the reject code pertaining to a duplicate return:

How do I fix e-file reject IND-452?

If you are trying to request a refund for the TurboTax software itself, you will need to contact us by phone.  Use the information in the following TurboTax help article to see the correct phone number to use:

What's the TurboTax phone number?