My state dept. of revenue says I still owe my state taxes but I filed in March with TurboTax and the amount was deducted from my federal taxes to pay the state. Why are they saying I still owe?

[msmcgilicuty20km]

I went back through my bank statements and I don’t have record of receiving my federal return at all. Did TurboTax fail to process my returns? Why did I recieve conformation from the IRS but no r

[xmasbaby0]

You misunderstood.

Your state tax due cannot be paid from your federal refund.

It is not possible to pay your state tax due from your federal refund, nor is it possible to pay a federal tax due from a state refund.  The federal and state treasuries are completely separate from each other.  You may have seen a TurboTax summary of your federal and state amounts that confused you into thinking one was “paying” the other.  It is not.  If you have federal tax due you can pay by mailing your payment with the 1040V voucher, (which has the address printed on it, having the payment taken out of a designated bank account, or you can pay directly on the IRS website.

https://www.irs.gov/payments/direct-pay

https://ttlc.intuit.com/community/tax-payments/help/how-can-i-pay-my-federal-taxes/00/26212

https://ttlc.intuit.com/community/tax-payments/help/how-do-i-pay-my-irs-tax-due-with-a-check-or-mone...

You must pay your state tax due using the state’s preferred method of receiving payment.  For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.

https://ttlc.intuit.com/questions/1900884-what-are-my-options-for-getting-my-state-refund-or-for-pay...

[VolvoGirl]

Did you efile?  If the state got your tax return then the IRS got your federal too.  The IRS is taking much longer this year to send the refunds due to Covid-19.   See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

Is it showing up at IRS Where's my refund yet?  What this say?

https://www.irs.gov/refunds/

Were you having any Turbo Tax fees deducted from your refund?  You can only have fees deducted, not a state tax due.  

Check the printout or PDF of your return; look for the state cover sheet with the Turbotax logo.  If you owed tax, it will show the payment information and how/when you decided to pay.  Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.

https://ttlc.intuit.com/community/refunds/help/what-are-my-options-for-getting-my-state-refund-or-fo...