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Level 1

MA Circuit Breaker TurboTax uses fed taxable income and shows 1100 credit, state denied - should be based on gross income. Does this qualify for the accuracy guarantee?

No fines or penalties levied.

2 Replies
Level 9

MA Circuit Breaker TurboTax uses fed taxable income and shows 1100 credit, state denied - should be based on gross income. Does this qualify for the accuracy guarantee?

Have you been running TT program updates?
Level 10

MA Circuit Breaker TurboTax uses fed taxable income and shows 1100 credit, state denied - should be based on gross income. Does this qualify for the accuracy guarantee?

Any calculation errors on the part of TurboTax are covered under the Accurate Calculation Guarantee.  TurboTax will pay any penalties and/or interest due to a calculation error but not any taxes owed.  The Guarantee does not cover any user entry errors or omissions.

See this TurboTax support FAQ for the 100% Accurate Calculation Guarantee - https://ttlc.intuit.com/questions/2566201-what-is-the-turbotax-100-accurate-calculation-guarantee

See this TurboTax support FAQ for submitting a claim - https://ttlc.intuit.com/questions/1901269-how-do-i-submit-a-claim-under-the-turbotax-100-accurate-ca...

See this TurboTax support FAQ for documents needed to submit a claim - https://ttlc.intuit.com/questions/1901060-what-documents-do-i-need-to-submit-a-claim-under-the-turbo...