Legal Residence (Domicile) Questionnaire is getting completed incorrectly

[Cryptonic_Sonic]

I fill out the residency information accurately in Turbotax, but when I review the 

Legal Residence (Domicile) Questionnaire on my exported PDF, it shows both my spouse and me as a nonresident of Wisconsin. Only my wife was a nonresident, and it puts in a resident of WI instead of the actual country of residence for my wife. This bug has been going on for a few years now. I always end up having to manually edit the PDF through annotation just to get it correct before paper filing my state return. I did send the tax file to agent in the turbo tax desktop app, but I have no instructions for actually creating a support request. I saw some other posts in the community for this issue, so I know I'm not the only one. 

[SusanY1]

When you sent the file to agent, it should have given you a token number.  Can you please post that here so we can try to assist further?  If you don't have that number from the original send, you can re-initiate that process to generate that token. 

 

[Cryptonic_Sonic]

HI Susan,

Token number is 

836303535-44969994

[SusanY1]

Thank you for that information.  I am testing in a Windows version of the software, and you may be using Mac. If that's the case it's possible your experience may be slightly different but here is how I was able to resolve the issue without having to annotate the PDF on your own.

Switch to the forms mode of the software by clicking on the forms icon located in the upper right (or upper middle) of the screen. 

Scroll down in the list of forms to the "Legal Res Quest" (or similar abbreviation).  Here you can make manual updates that will transfer to your return.  This may be the edit that you refer to making in the past (if so, please do let us know.) 

You will want to check the box at the top that you are a full year resident of Wisconsin and then indicate your spouses' country of resident in the "full year resident of other state or country smart worksheet".  

Once you've updated this questionnaire worksheet you can return to "step by step" or "easy step" and continue to finish your return. 






 

[Cryptonic_Sonic]

Hi Susan,

Thank you for your reply. I am indeed using the Mac version. When I referred to editing the questionnaire, I meant that I was modifying the PDF directly. It's good to know that there is a Forms view to modify from within the Turbo Tax app, but what I was pointing out was the fact that it was populated incorrectly in the first place. This is a bug and I'd like to report it. 

[user17750999864]

Hi I have the exact same question, but I don't have a desktop version allow me to go into form mode, how can I manually fix this error?