intuit says I have to file my New York file by mail but New York says I have to file electronically. Don't know why I cannot file state taxes through Turbo Tax. I had no problem with federal.
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Not sure what problem you are having that would prevent you from e-filing your NY return if you e-filed your federal return. You cannot e-file a state return if you mailed the federal return. So provide some details about what happens when you try to e-file NY. But---just so you know--although NY prefers that you e-file, it is possible to mail a NY return.
https://www.tax.ny.gov/pit/file/return_assembly_mail.htm
Was your federal efile Accepted? Maybe you need to wait for it to be accepted. Double check your federal efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Or are you using the Desktop program?
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