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I was told that my information is not in the DC Tax System and they have not received a return for me but Turbotax says it was accepted. How can I check in on this?

 
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Karen1209
New Member

I was told that my information is not in the DC Tax System and they have not received a return for me but Turbotax says it was accepted. How can I check in on this?

Processing times vary by state.  Per Washington, DC's OnLine Taxes site:

The DC OTR is making a concerted effort to process all clean E-File income tax returns and mail tax refunds within two weeks of receipt. However, it is recommended that taxpayers allow three weeks for their refund to arrive before making an inquiry to the D.C. OTR. 

Please be advised that processing will take longer if there is a problem with the income tax return that requires the tax return to be adjusted internally or resubmitted on paper. Tax refund information may be obtained by calling the Customer Service Office. Their current telephone number is (202) 727-4TAX.

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