turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

gracespop_2000
Returning Member

I received a notice from my state tax dept. The state AGI matches what was on my return but the corresponding amount of state tax differs.

New York State.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
DawnC
Employee Tax Expert

I received a notice from my state tax dept. The state AGI matches what was on my return but the corresponding amount of state tax differs.

Can you clarify what kind of notice you received?   Was there a discrepancy in the total state tax calculated by TurboTax or was there some sort of mismatch of withholding reported?     

 

It’s best to contact your state directly to learn more about the letter you received. Select yours from this link for Department of Revenue contact information.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
gracespop_2000
Returning Member

I received a notice from my state tax dept. The state AGI matches what was on my return but the corresponding amount of state tax differs.

It was DTF-160, Account adjustment notice and said I had made computational errors. 
The AGI and taxable income computed by the state matched my return. 
The income tax on that taxable income was $70 more in the state’s calculations.  
However, when I calculated the tax manually, it was between the other two values. 
If there’s a secure way to provide the state’s notification to TurboTax to review, it might clear this up and help others.   
Withholding was not a factor.  

CatinaT1
Employee Tax Expert

I received a notice from my state tax dept. The state AGI matches what was on my return but the corresponding amount of state tax differs.

Here is a link for the TurboTax Audit Support Center.

 

Just in case, How to submit documentation for accuracy guarantee claims.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
gracespop_2000
Returning Member

I received a notice from my state tax dept. The state AGI matches what was on my return but the corresponding amount of state tax differs.

I do not want to contact the state tax department. I'm sure they'll tell me that the tax amount on my AGI is what they calculated it to be.

I do not want to purchase any additional Turbotax products.

I want to make you and other users aware that the tax amount on my NYS AGI provided in Turbotax is inconsistent with the tax amount calculated by the NYS Tax Department. 

You need to look into this and, probably, issue a fix ASAP.  I'm willing to provide details in a secure manner . Then one of your staff can check the math. 

gracespop_2000
Returning Member

I received a notice from my state tax dept. The state AGI matches what was on my return but the corresponding amount of state tax differs.

Update. And I think I owe Turbotax an apology (but I'm still disappointed with the lack of interest in reviewing my situation and ghosting me on this thread).

After the NYS tax department reduced my refund due to a miscalculation of tax on my income, they later sent me an additional refund check for the same amount they claimed I was off. No explanation other than "miscalculation" again but I have to conclude that NYS made the math error in checking my return. 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question