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Getting into my state to complete my taxes

After I completed my Federal taxes, proceeded to do the state and I chose GA as the state to go with my Turbo Tax deluxe and it keeps sending me in circles but never lets me in to input my information. It says TT wants to save my file, completes that, then gives my a box about downloading the state, I hit 'OK', sends me to downloading state, then tells me it is complete and when I hit 'OK' it sends me back to the first box.  How do I get the state to come up?

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1 Best answer

Accepted Solutions
MichelleLO
Expert Alumni

Getting into my state to complete my taxes

Are you using TurboTax CD/Download software? If so, please see this TurboTax help article to help resolve the issue: State install/e-file update loop: State not installed after installation or TurboTax needs to update...

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2 Replies
MichelleLO
Expert Alumni

Getting into my state to complete my taxes

Are you using TurboTax CD/Download software? If so, please see this TurboTax help article to help resolve the issue: State install/e-file update loop: State not installed after installation or TurboTax needs to update...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Getting into my state to complete my taxes

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