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Free State Tax for California Not Working

I am in a constant loop in which I download the program but the free state program does not start and wants me to download again and again. I have removed and reinstalled the entire program 3 times already and this is getting very frustrating. Any ideas?

 

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6 Replies
TiffanyL
Expert Alumni

Free State Tax for California Not Working

May I ask which TurboTax product are you having an issue with downloading?

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

Free State Tax for California Not Working

PLEASE HELP ME DOWNLOAD MY STATE IT KEEP TAKING ME ON A LOOP 

Free State Tax for California Not Working

2019 CALIFORNIA STATE PROGRAM

AkinaLO
Expert Alumni

Free State Tax for California Not Working

Please follow the instructions below to solve the state install loop.

State install/e-file update loop: state not instal ...

 

If you continue to have an issue, contact Support through the article below.

Customer support phone number - Community

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Free State Tax for California Not Working

PLEASE HELP ME DOWNLOAD MY STATE IT KEEP TAKING ME ON A LOOP 

JakailaLO
Expert Alumni

Free State Tax for California Not Working

 

Please follow the instructions below to solve the state install loop.

State install/e-file update loop: state not install...

 

If you continue to have an issue, contact Support through the article below.

Customer support phone number - Community

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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