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jnr0519
New Member

Email will not accept in the Ohio information worksheet?

Email address is required when e-filing a Ohio return but upon entering it, nothing happens and I cannot forward?
2 Replies
SForrestLO
Employee TurboTax Specialist

Email will not accept in the Ohio information worksheet?

Remove the email and enter it again. Ensure there are no spaces before or after the email. 

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jamesbates79
New Member

Email will not accept in the Ohio information worksheet?

I have a similar issue with the Ohio Information Worksheet.

When attempting to submit and file, I get a message which reads, "Taxpayer First Name should not be entered directly on the Ohio Information Worksheet for electronica filing You must complete the Federal Information Worksheet."

When I remove the first name, and then try to proceed, I get another message stating the exact opposite, that I SHOULD enter the name on the Ohio Information Worksheet.

I cannot for the life of me get around this. It keeps going in circles with these two messages, and I cannot sumbit or get pass this part to file.

PLEASE HELP!!!!!

 

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