E-Filing State Taxes After Federal Taxes

[bhenderson1]

I have e-filed my Federal return AND already received my refund.  When I log on to file my State return, the program tells me that I have NOT e-filed my Federal return.  If I try to e-file again then the message is that I am making a duplicate filing.  The problem is that I cannot file my State return because the program does not recognize that I have already filed my Federal return.

I have updated the program and still no go.  Anyone know a solution.

Tried the Turbotax phone number but keep getting disconnected -- not much help there.

[TerukoL]

Since you continue to experience the same problem, even after following the troubleshooting steps, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

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