California Withheld Taxes Not Showing on Form 540

[user17735321825]

I am using Turbo Tax Desktop. and have used it for the past 15 years.  I have W-2 income and had California tax withheld.  I input the information from Form W-2 into Turbo Tax, including boxes 15-17 which indicate that the income is from "CA."   The withheld tax carries over to Schedule A (Itemized) on the 1040 but is not shown as tax paid on my Form 540 (California return).  When I look at the "Tax Worksheet" for California, I see line 9 "State Withholding on Forms W-2" correctly has the amount of tax withheld as shown on Form W-2, but line 13e has "-1,680,493,711"!  Line 13e is the sum of lines 13a-d and those are all blank.  The number on line 13e bears no resemblance to anything else on my return and looks arbitrary.  Because line 13e is added to line 9, the amount shown as having been paid is reduced to 0 so the amount actually withheld is not shown on line 71 of Form 540.  How do I fix this?

[MonikaK1 · Accepted solution]

Lines 13 a through c are for state withholding on Forms K-1, and 13d is other state withholding. I have not seen such an anomaly on a California Tax Payments Worksheet before.

In order for us to troubleshoot this issue, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop users:

1. From the black bar at the top of your screen, select Online
2. Click Send Tax File to Agent
3. Click Send on the message that pops up
4. TurboTax will create a "sanitized" copy of your return information with no personal info
5. Post the full token number here in this thread

If you are using a Mac, please let us know; also, for step 1, you would click Help at the top menu instead of Online. Please let us know if you have any other states in your return besides California.

We will then be able to review your file to see what you are seeing, and we can determine what is going on in your return and provide you with a suggested resolution.

[user17735321825]

The token number is:

4 6 9 7 1 1 3 9 6 6 1 8 5 4 9 0 - ` 1 2 2 2 6 2 3 3

[user17735321825]

I posted the token, did you get it?

[user17735321825]

Maybe it was deleted, but here it is again...

4 6 9 7 1 1 3 9 6 6 1 8 5 4 9 0 - 1 2 2 2 6 2 3 3 

[MonikaK1]

Thank you for sending the file.

The large negative figure on Line 13e of the California Tax Payments Worksheet is in red and identified as a Override.

If you backspace over all of the figures in red on Line 13e, they will disappear and you will have the correct total state withholding on Line 14. 

@user17735321825