turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

yy23
Level 1

accidentally selected to use one free state, but changed mind and wanted to do another state.

Can I re-select a free state to file tax return, after accidentally selected a wrong state? otherwise I'll have to pay 39$ for additional state and the wrong state I cannot un-select.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
DaveF1006
Employee Tax Expert

accidentally selected to use one free state, but changed mind and wanted to do another state.

If you are working in Turbo Tax software, go to your return>select file at the upper left hand corner>go to remove a state.  if you have more than one state, you can select which state to remove. If you have a Mac:

 

To delete forms in Mac, you can follow the instructions below:

Mac Instructions

  1. Switch to Forms mode.
  2. In the left pane, select the form you want to remove (if you don't see it, click Open Form at the top).
  3. From the Forms menu, select Remove [form name].
  4. Follow any on-screen instructions to remove the form or forms.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
yy23
Level 1

accidentally selected to use one free state, but changed mind and wanted to do another state.

Even after removing all forms of the wrongly selected state (double checked all state forms disappears), still I cannot re-select another state for free. I was re-directed to purchase page to pay for the correct state.

KatrinaLO
Expert Alumni

accidentally selected to use one free state, but changed mind and wanted to do another state.

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question