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Level 1
June 1, 2019
Question

Why wont the turbo tax software recognize my address during final checks when I have entered it over and over again? I reenter it in the box but just says it is wrong.

  • June 1, 2019
  • 1 reply
  • 4 views
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1 reply

Level 2
June 1, 2019

If you had a W2 to import then sometimes it does not recognize a correct address or has several addresses.

Go to My info select each dropdown; US address, Foreign address, APO and US possession, delete all of the addresses that show in each of those categories. Then choose US address and completes with your correct address, then click on Continue. This should correct your address.