Turbo tax problems filing Maine state return

Forum|Forum|3 years ago
January 24, 2023
3 replies
1 view

it says Get MAX fie 49.00!!! And won’t process my return without selecting? I already paid for state and federal together?? Why was I asked to pay an xtra 49.00 already than quoted???

TurboTax Deluxe Online

HeatherPLO

Level 14

You should be able to remove the optional Max add-on if you choose to not use that service. To do this, please see this Help Article for instructions.

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26denhamAuthor

Level 2

Why are you addressing me as 26denham???
26denham should NOT be associated with my TurboTax Account!!!

My TurboTax
Login Name is:

My password is no longer working this year,
I CANNOT acces my Maine tax return!! To do anything! It won’t let me file and I already Paid to file it!!!
????
Fred Field

HeatherPLO

Level 14

This is a user name you created and we use them to protect your personal identification. Please do not post any login/personal information here on this public forum. We cannot see your account or access your details here.

So we can take a closer look at your specific situation, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.

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26denhamAuthor

Level 2

I CANNOT REMOVE it! It just “keeps saving “ my return???

if I don’t agree to add it for 49.00
why??

fred

CarissaM

Level 15

It would be best to give us a call, as it should allow it to be removed and allow you to file without adding it. We need to take a look at what is going on.

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