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Level 2
February 2, 2022
Question

NYS IT-196 Mortgage Interest Adjustment (2021)

  • February 2, 2022
  • 12 replies
  • 82 views

Turboxtax has an issue with the NYS IT-196 Mortgage Interest Adjustment question. I cannot efile my NY taxes unless I "fix" this issue by "checking for updates" on the Turbotax website. There are no updates for this. Without the fix, Turbotax is telling me I must mail my form - ugh!  Anyone experiencing this issue? 

    12 replies

    Level 2
    February 8, 2022

    I have the same issue, waiting for an update that is non-existent and I'd like to file.  Can someone from Turbo Tax please reply or at least look into the issue?  

    Level 2
    February 8, 2022

    Any updates from Turbo Tax on this? No way I'm paper mailing this...

    Level 2
    February 8, 2022

    I have the same issue

    Level 2
    February 8, 2022

    I'm having the exact same issue, but did not get a message to "file by mail".

    Mont2010Author
    Level 2
    February 9, 2022

    Thank you everyone for responding. I'll provide an update as to what I did to work around this issue.  Basically, googling everything, I found that NYS did not include Turbo Tax in its list of identified vendors providing e-filing services, which told me there was not going to be a NYS "update" found on Turbo Tax.  I decided to create my tax forms again and submit with [Another Major Tax Preparer] software provider that was endorsed on NYS website. I did this and submitted my forms through the second provider.  However, there is a very key element to this strategy, which if not followed, will not work. IF you e-filed your Federal form on Turbo Tax, you will not be able to submit a second Federal form (unless it's an amended form, which is another process).  A second submission will be rejected by the IRS, and if your federal form is NOT accepted, your state form will not be accepted. Additionally, you are unable to submit a [NYS] state form unless you submit a Federal form. The federal and state forms go hand in hand. I submitted my Federal form through Turbo but held back on my NYS form. Doing so created the situation where I could no longer e-File my NYS form. I ended up mailing it. A lesson learned for future filings.

    Level 2
    February 9, 2022

    This seems like a huge workaround and could expose risk of incorrectly filing. From what I understand, from another post, TurboTax is aware of the issue and will deploy a fix tomorrow. 

    Level 2
    February 9, 2022

    0ne can only hope that Turbo Tax will step up and fix the problem

    Level 2
    February 9, 2022

    WHAT is Turbo Tax douing about  this

    Level 2
    February 9, 2022

    I understand that there will be a fix delpoyed tomorrow. I saw this on another thread. 

     

    I literally can not proceed to file here. 

     

     

    Level 2
    February 9, 2022

    I asked a question about this issue on the Facebook page - the tech replied that the fix for this would be available on 2/10.  So hopefully it is.