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Level 2
February 9, 2020
Question

Free State Tax for California Not Working

  • February 9, 2020
  • 6 replies
  • 36 views

I am in a constant loop in which I download the program but the free state program does not start and wants me to download again and again. I have removed and reinstalled the entire program 3 times already and this is getting very frustrating. Any ideas?

 

    6 replies

    Level 11
    February 11, 2020

    May I ask which TurboTax product are you having an issue with downloading?

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    Level 2
    March 25, 2020

    PLEASE HELP ME DOWNLOAD MY STATE IT KEEP TAKING ME ON A LOOP 

    Level 2
    March 25, 2020

    2019 CALIFORNIA STATE PROGRAM

    AkinaLO
    Level 15
    March 26, 2020

    Please follow the instructions below to solve the state install loop.

    State install/e-file update loop: state not instal ...

     

    If you continue to have an issue, contact Support through the article below.

    Customer support phone number - Community

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