Error in 2022 Turbotax Business

Forum|Forum|3 years ago
February 5, 2023
1 reply
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There is an error in the NYC Partnership program. How do I report this without just calling support where they honestly won't understand.

TurboTax Business Windows

PatriciaV

Level 15

Please clarify the error you are experiencing with an NYC Partnership in TurboTax Business. We'll help you here in Community if we can.

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imageprodsAuthor

Level 4

Thank you. In the Forms view of NYC-204 Schedule B Part 2 line 13b. which calls for the NYS PTET tax paid, I entered a value and on13c. NYC PTET tax paid I entered a different value. When I go to print the return (as I understand Turbotax doesn't support NYC efiling of this), Lines 13b and 13c are reversed and the incorrect totals are represented whereby 13b should be NYS but it's NYC and 13c should be NYC but it's NYS.

As a point of information, Schedule B, K-1 reconciliation report where each partners amount is transferred for NYS and NYC are correct as they are on the individual K-1's and it's only incorrect on Schedule B Part 2.

Thank you.

AliciaP1

Level 13

It would be helpful to have a TurboTax ".tax2022" file that is experiencing this issue.

You can send us a “diagnostic” file that has your “numbers” but not your personal information.  If you would like to do this, here are the instructions:

At the top menu in the black line at the top of the page go to Online.

From the menu, select Send Tax File to Agent.
You will see a message explaining what the diagnostic copy is.  Click Send and then you will get a Token number.
Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

@imageprods

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