California e-file stuck in loop - We Need To Make One More check

Forum|Forum|4 years ago
March 1, 2022
15 replies
118 views

Turbotax Business 2021, for my LLC. California state efile is not working. Everything looks fine after the review, but when I try to efile, it always returns to Check This Entry: Form 568 P1-4 Question G. Total assets at end of the year are zero, and I have a zero entered in my form when I look at forms, but in the "One more check" it always shows up blank, even if I change it to zero again, and then when trying to file it comes up again with We need to make one more check again, over and over and over.

TurboTax Business Windows

SForrestLO

Level 11

Try deleting the state return and updating the software. Then redo the state return.

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

Please see this Turbo Tax FAQ on how to delete your state return.

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WixmanAuthor

Level 2

That's the default answer for everything. I had already tried that, and it did not fix the issue. In the program, it will even check the return, do the re-check and say everything is OK. The error only pops up when I try to transmit the returns. I have not changed anything after it telling me things were OK with the returns, and they had no errors.

cjzimm

Level 2

I'm getting the same endless loop for my Virginia return. I have checked for updates and I'm up to date.

EbonyA

Level 13

As of today 3/21/22 are you still experiencing this issue? @cjzimm.

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luedwards

Level 2

On the 5th of March California did an update that fixed the problem. I was able to file on that date. Thank you for checking in!

heliconkuan

Level 2

I have had this same issue on my Intuit Turbotax Deluxe where I am stuck on this loop for "We need to Make One More Check" right before I am to e-file. It keeps saying that "But before you e-file, we need a little more information that we didn't need earlier."

It keeps taking me to my Form w-2 Additional Wage & Tax Information for employment regarding my "Part V - Clergy, Church Employees, Members of Recognized Religious Sects" section. I check the appropriate box for paying self-employment tax on both w-2 for income and housing allowance... but it keeps returning to the "We need to make one more check" even when I have clicked the correct box!

Any recommendations? thank you!

CarissaM

Level 15

It would be best to follow the instructions here to contact us by phone so we can take a look into the issue. @heliconkuan

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MEM_

Level 2

For what it's worth, this was happening to me today (3/31/2023) with LA submission, in spite of having flagged it originally in the review step (and supposedly correcting it) and just having updated my code this morning (after having reviewed however).

I finally solved it by going back to the original form, editing the "mistake", a missing address, saving my form and file, exiting and trying again. I think this is looping because it's not actually taking my edit when flagged. The "mistake" was in an imported form from my bank, which always seems to give trouble -- not only in TurboTax, but other vendors as well.