TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 4

Question

Anyone else’s CA state return get rejected due to charitable contributions?

Forum|Forum|4 years ago
February 16, 2022
34 replies
0 views

Per the email it says my state return was rejected due to:

What happened

CA_CharitableContributions_Hold - Your tax return was rejected due to an issue with California Charitable Contributions

I went back through my state return and it all looked fine to me. I’m guessing there is some glitch in the system because it says to come back the 17th or after and go through your state return and fix any prompts. Anyone else having this same issue?

TurboTax Premier Online

Show previous replies

Ale1985

Level 2

After deleting it and putting 0 on fed mine was accepted in 30 mins

xflyer4

Level 2

I have had it happen twice!

Agav

Level 2

This must be a glitch in the system. Not sure if it's a turbo tax glitch or CA state glitch. So many people are getting rejected CA returns due to charitable contributions. I tried resubmitting twice. We shall see if the 3rd time gets approved. But I did followed someone elses suggestion of deleting previous state return and restarting the form.

jme02100Author

Level 4

@Agav you need to go back to your fed return and zero out the question that asks if you made any charitable contributions. Then delete your old state return hit start over and import the new info from the fed return and you should be good to refile. This won’t effect your federal return if it’s already been filed and accepted, I corrected mine after my fed was filed accepted and refund approved @Davena

Agav

Level 2

Thank you so much! That's actually what I did the 3rd time. I deleted the charitable donations from the federal return and deleted the old state return and restarted it again. Now I'm just waiting for the status. Crossing my fingers it gets accepted this time around.

Aloha1

Level 2

Yes, twice! I went over the state return from start to finish and could not find any section to enter/ delete the contribution. Very upsetting to say the least. I don't know what to do at this point. Turbo Tax needs to update their software otherwise the state return is going to be rejected again.....for the third time!

jme02100Author

Level 4

@Aloha1 That’s because it’s on your federal return. There’s a question that asks how much you contributed to charity on the federal side you need to zero out then delete your old state return and reimport the new zero’ed out charitable contribution. Then you should have no problem having your state taxes accepted. You can edit the fed side even if it’s been filed and accepted.

moro_g

Level 2

So I went ahead and deleted the charitable contribution from federal. It updated the refund amounts on both federal and state, and then I proceeded to efile for CA. I missed the comments on here that said to delete the California return. You think it will get rejected again? Been 45 minutes or so and I'm getting anxious.

Maawalton

Level 2

Hi,

I did the same thing and I got denied the next day. I am trying to delete the state return, but for some reason, it will not let me.

moro_g

Level 2

Shoot.

That was my third efile. This is turning into a serious nightmare. I have the Mac desktop version too. So you're saying going to "File" and then "Remove California Data" doesn't work? And now I have to wait until tomorrow for this to get rejected *again*? WTF?!!

airman28

Level 2

Hello I found answer

Good back to feberal go back thru Where it askes you to select strandard or Itemize next screen will ask about the 600 on Line 12b here eneter Zero you should be good

Jetfan

Level 5

@airman28 Where do you do that?

airman28

Level 2

airman28

Level 2

After changing the donations after the selection screen of standard or itemize select 0 and deleted state retrn start over.

KalRod04

Level 2

did anyone get this error, and just reviewed fed/state again and just resubmit it? If so, did it finally get accepted or is it still pending?

Jetfan

Level 5

@KalRod04 Got error message yesterday. Reviewed, didn't change anything. Refiled yesterday, rejected again today.

KalRod04

Level 2

@Jetfan Lovely, just flippin lovely. Thanks for responding. Guess I’ll have to wait for the second reject and try what the other people are saying about deleting and re-doing it.

TurboTax, I told myself last year I would not use y’all again due to issues that I’m still dealing with the state because of a rejection code. But yet I decided to try again and yet y’all fail me again…

Larry McK

Level 2

Same issue twice now. On both Feb 17 and Feb 18.

There are no Contributions on this return. It is a simple Fed and State return.

This is a software problem!!

Fed accepted in 30 minutes. State - still not accepted

Steph1970

Level 2

Yes, my state has been rejected 3 times for this reason. I have spoken to two representatives and still have been unsuccessful. This was my first time using Turbotax and I'm sure it will be my last. I am very unsatisfied!

rasmussenb9

Level 2

just got off phone with TurboTax, they are now telling everyone to 0 out the cares act charitable contribution and redo the review of state and then refile, we will see but others have reported success