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Level 2
March 15, 2024
Question

Claiming sports credit NS

I click into Dependents and double click on the sports credit but then it won't let me enter any amount into the boxes. I have also had issues with checking off any of the options of language, foreign property, elections canada, etc. I have the desktop version downloaded from the website and it is fully updated as of this morning.

9 replies

Level 13
March 15, 2024

Even if you are using Download software, please clear your cache/cookies, sign out of your return then restart your computer.

 

Thank you for choosing TurboTax.

TriciaMCAuthor
Level 2
March 15, 2024

That did not fix the issue. I still cannot type anything in the window that pops up.

Level 13
March 15, 2024

Are you using the Easy Steps mode or the Forms View mode?

 

Thank you for choosing TurboTax.