I accidentally ordered a CANADIAN Turbo Tax Standard Online 2015 product online. I live/file taxes in the US and do not need a Canadian product. How do I get a refund?

[Anonymous]

I did not realize I was in the Canada online store, and bought a product (pre-paid turbo tax standard online product...for 2 returns...for $31.98) that would not be accepted when I tried to use in for my US taxes. I filed my US taxes a few days ago and paid for Turbo Tax with my federal refund, but now I want to get my money back for the Canadian turbo tax that I do not want/need. How do I get my refund?

[Leeanne-TurboTax · Accepted solution]

Good afernoon Mike

No worries.  Just follow the link below and an agent can set you up.

Please call us by clicking the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/

A refund takes 5-10 business days and will be returned to your credit card

you may also request refund

https://turbotax.community.intuit.ca/questions/1190048-how-to-return-turbotax-for-a-refund-of-your-p...

Thank you and have a great day

Leeanne@TurboTax