topic Re: Activation code in Troubleshooting

Activation code

LEMAY50 — Wed, 26 Feb 2025 18:58:43 GMT

It does not accept my activation code .

Purch the Premier product from COSTCO.

lemay50

Re: Activation code

TurboTaxAniqua — Thu, 27 Feb 2025 02:00:40 GMT

Is this a TurboTax Online Premier version or a Desktop version?

Thanks for choosing TurboTax!

Re: Activation code

CAROLKISH — Thu, 27 Feb 2025 03:57:35 GMT

DELUXE ON-LINE EDITION

Re: Activation code

TurboTaxAniqua — Thu, 27 Feb 2025 12:52:34 GMT

@CAROLKISH To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product. Please note that TurboTax Online activation can only be linked to one account.

Re: Activation code

skanders42 — Sat, 01 Mar 2025 20:05:32 GMT

i purchased canadian deluxe online from staples and am not able to activation code entry postion

Re: Activation code

skanders42 — Sat, 01 Mar 2025 20:07:53 GMT

box says deluxe online edition and has a card and activation code for 8 returns

Re: Activation code

skanders42 — Sat, 01 Mar 2025 20:10:35 GMT

box says deluxe online edition and includes 8 return

i am using on my desk top computer

Re: Activation code

skanders42 — Sat, 01 Mar 2025 20:16:25 GMT

i did this but it would not advance to an entry position

Re: Activation code

TurboTaxAniqua — Sun, 02 Mar 2025 16:15:26 GMT

@skanders42 To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product.

Re: Activation code

Joseph Sue-Ho — Thu, 06 Mar 2025 15:43:16 GMT

I bought a Deluxe Online Edition from Shoppers Drug Mart. Where do I find how to type in the activation Code which came with the purchase?

Re: Activation code

TurboTaxAniqua — Thu, 06 Mar 2025 21:55:16 GMT

@Joseph Sue-Ho To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product.

Re: Activation code

cdemaray — Mon, 24 Mar 2025 17:56:04 GMT

When I enter my User / Password in I have an account, it brings me right back to where I started. I'm just going around in circles and not getting anywhere?

Re: Activation code

TurboTaxAniqua — Tue, 25 Mar 2025 18:45:04 GMT

@cdemaray Please try clearing cookies and cache or using a different browser. Make sure you are using this TurboTax link to Sign in.

Code

Garry Ott — Tue, 01 Apr 2025 19:43:27 GMT

yOUR sUBJECT WAS ACTIVATION CODE , WHICH I ENTERED wHY ?????

Re: B359 TMWQ NB92 38RJ

TurboTaxAniqua — Tue, 01 Apr 2025 19:53:22 GMT

@Garry Ott We have sent you a private message. Please check your community inbox.

Re: Activation code

rsseaman — Wed, 09 Apr 2025 20:33:15 GMT

My activation code does not work. I get an error telling me to check the code and reenter it. I have tried multiple times with the same result.

Ron

Re: Activation code

TurboTaxAniqua — Wed, 09 Apr 2025 22:58:02 GMT

@rsseaman To activate your TurboTax Online version, please visit this link. Select that "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product.

Thank you for choosing TurboTax.

Re: Activation code

Brad Robinson — Thu, 10 Apr 2025 00:18:44 GMT

i wasted 80.00 dollars on two non functioning tax progams (one from staples and one from costco)

16 didgit codes not accepted

did the link as per website and got a barely functional program

did a web credit for one at staples with no acknowledgement will see if i can do same with costco program

Re: Activation code

TurboTaxAniqua — Thu, 10 Apr 2025 13:42:03 GMT

@Brad Robinson Which version of TurboTax have you purchased?

The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa. If you bought the wrong version, you can get a refund and then buy the one you need.

If you bought TurboTax Desktop from a 3rd party retailer (ex: Costco, Staples, Walmart), please use this form to get a refund

You can purchase TurboTax Desktop version directly from our Website: https://turbotax.intuit.ca/tax/software/desktop

Thank you for choosing TurboTax.

Re: Activation code

matkell — Sun, 13 Apr 2025 17:28:59 GMT

same!!!!! Now I can't get back to where I entered my activation code originally. It keeps taking me in a loop and asking me to PAY. I've already paid for this instance of turbo tax!