topic Re: Account closed with money still on it in Intuit Turbo support https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644651#M7335 <P>This is the number on the back on the card. I have called it multiple times. I get hung up on because the account is "closed". I did NOT close the account myself. I can log in on the website and see that I had just under 2500 but every option says that it is not available for my account or whatever. Also do not see any transactions that look suspicious that would probably trigger something and lock my account.</P> Wed, 24 Jun 2020 04:26:52 GMT xsv 2020-06-24T04:26:52Z Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/account-closed-with-money-still-on-it/01/1644602#M7332 <P>I have been using my TurboTax Debit Visa per usual. I made a purchase online and after went to the store to use it again, but was declined. I tried to check my account on the app and it said that my account was closed. I had just over $2400 on the account! I have already called the number on the back of the card, GreenDot, and any other number I could find online and STILL no luck. I don't know where else to look or call.</P> Wed, 24 Jun 2020 03:08:34 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/account-closed-with-money-still-on-it/01/1644602#M7332 xsv 2020-06-24T03:08:34Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644614#M7333 <P>Same here and I dont know what's going onnnnn!!!</P> Wed, 24 Jun 2020 03:17:18 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644614#M7333 Adriib 2020-06-24T03:17:18Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644648#M7334 <P class="p1"><SPAN class="s1">For help with your pre-paid Visa card: </SPAN></P> <P class="p1"><SPAN class="s1">Call&nbsp; (888) 285-4169</SPAN></P> <P class="p2">&nbsp;</P> <P class="p1"><SPAN class="s1">There is a “Help” link in the top corner of the web site for the card:</SPAN></P> <P class="p2">&nbsp;</P> <P class="p1"><SPAN class="s2"><A href="https://www.turboprepaidcard.intuit.com/" target="_blank">https://www.turboprepaidcard.intuit.com/</A></SPAN></P> Wed, 24 Jun 2020 04:18:09 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644648#M7334 xmasbaby0 2020-06-24T04:18:09Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644651#M7335 <P>This is the number on the back on the card. I have called it multiple times. I get hung up on because the account is "closed". I did NOT close the account myself. I can log in on the website and see that I had just under 2500 but every option says that it is not available for my account or whatever. Also do not see any transactions that look suspicious that would probably trigger something and lock my account.</P> Wed, 24 Jun 2020 04:26:52 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644651#M7335 xsv 2020-06-24T04:26:52Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644654#M7336 <P>A number that could connect me to an ACTUAL HUMAN while your stupid system locked me out would be FANTASTIC.</P><P>Edit: Sorry just realized you're just a member.</P> Wed, 24 Jun 2020 04:29:23 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644654#M7336 xsv 2020-06-24T04:29:23Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644669#M7337 <P>From what I understand, a LOT of accounts have been flagged as "suspicious" and locked. MANY are from the Unemployment system, which I know a LOT of people that receive onto a GreenDot issued card of some sort or another have had this same issue. I'm sure I'm not able to post the GreenDot corporate number here, but there's another round of ID checking that has to be done with GreenDot directly before the card and funds are processed and released. I found it pretty quickly after searching through Facebook posts concerning the same issue. Hope this helps anyone freaking out. There's a lot of us and apparently we don't need to worry, we'll get the money after ID verification I guess.</P> Wed, 24 Jun 2020 05:07:23 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644669#M7337 xsv 2020-06-24T05:07:23Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644732#M7339 <P>Where do you go to identify yourself</P><P>&nbsp;</P> Wed, 24 Jun 2020 10:50:42 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644732#M7339 Rayw11 2020-06-24T10:50:42Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644893#M7347 <P>It's the Unemployment funds that are frozen until the Unemployment Office can verify your identity, not the Turbo Debit Visa Card. So your answer is incorrect. I know, because my ID verification affected only my Unemployment Account deposits at the Unemployment end, not my Turbo Visa, which I used throughout my whole ID verifying process.</P><P>&nbsp;</P><P>Also, Green Dot Corporate number is&nbsp;<SPAN>[phone number removed] and is USELESS. They simply tell you you've called the wrong number after you enter your card# and SSN.</SPAN></P> Wed, 24 Jun 2020 14:29:56 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644893#M7347 jmackin 2020-06-24T14:29:56Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644907#M7349 <P>It's not because of unemployment inmy case because I went through that 2 weeks ago where they held deposits back until they could verify my identity. This is turbo or green Dot stating account is closed and no matter what I do I can't get to a person.</P> Wed, 24 Jun 2020 14:46:45 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644907#M7349 Layla1004 2020-06-24T14:46:45Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644920#M7350 <P>Ok so after calling&nbsp; and SPEAKING&nbsp; TO A LIVE PERSON Lol its green dot holding funds due to the fraud that's been going on!!!!! So there doing a identification check for funds once we're clear funds will be back on !!! We don't need to do anything&nbsp; as far as call n check in there doin it all on there own...once clear we can spend again !!! It's my money and I need it nowwwww&nbsp;</P> Wed, 24 Jun 2020 14:56:54 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644920#M7350 Adriib 2020-06-24T14:56:54Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644923#M7351 <P><LI-USER uid="67938"></LI-USER>&nbsp;</P><P>&nbsp;</P><P>That information is useless. Helpful to no one with this issue.</P> Wed, 24 Jun 2020 15:01:20 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644923#M7351 jmackin 2020-06-24T15:01:20Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644927#M7352 <P>How did you speak with a live person? Can you post the number? Spell out the numbers instead of using 3423..If you post it as a phone number it's automatically removed.</P><P>&nbsp;</P><P>Thank you!</P><P>&nbsp;</P><P>Jill</P> Wed, 24 Jun 2020 15:03:30 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644927#M7352 jmackin 2020-06-24T15:03:30Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644941#M7353 <P>I called turbo tax since they offered these cards and got a person and he said they've gotten calls due to this is..... they can't help with it but basically green dot has gotten notification that it's an issue with there card and they should be doin something about it and I called unemployment to see if there holding funds because my card is only used for them..there the ones said it's the bank holding funds due to fraud so the banks are doin a identification check and going through each payment given once clear funds are back on!! Calling green dot itself was impossible ...so hoping for the better I'm given it another 24 hours and I'll be back on it....&nbsp;</P> Wed, 24 Jun 2020 15:16:33 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644941#M7353 Adriib 2020-06-24T15:16:33Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644965#M7354 <P>Thanks for the update! Appreciate it. If you hear anything else regarding this, would you be so kind as to come back and post an update when you're able?</P><P>&nbsp;</P><P>Hope you're healthy and safe during this pandemic.</P><P>&nbsp;</P><P>Jill</P> Wed, 24 Jun 2020 15:28:23 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644965#M7354 jmackin 2020-06-24T15:28:23Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644984#M7355 <P>EDIT: They closed the extension because of so many calls. When i find another, i will post.</P><P>&nbsp;</P><P>EDIT 2: Still no luck finding a new extension. My card has been unlocked but now I'm missing 1400. Had to put in a report, waiting to see WTH happens with that.</P><P>&nbsp;</P><P>Google "GreenDot 4611" and youll find a number listed that ends with those numbers (i can't post it here because it will just get deleted). Press 1 and then extension 2677 that will direct you to a LIVE PERSON. My card worked flawlessly until last night as well, for those saying "WeLl My CaRd WoRkEd ThE wHoLe TiMe". I just sent in my info and also contacted PUA to make sure I'm set there and now just have to wait for all of it to process and I'm all set.</P> Wed, 24 Jun 2020 17:58:05 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644984#M7355 xsv 2020-06-24T17:58:05Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1645378#M7363 <P>Green Dot did identify an issue that impacted some accounts. Any affected accounts should now be open and accessible. If you are still experiencing issues you will need to reach out to Green Dot directly at&nbsp;<A href="tel:18667957597" target="_blank">1-866-795-7597</A>.</P> Wed, 24 Jun 2020 20:05:59 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1645378#M7363 MonicaM 2020-06-24T20:05:59Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650197#M7398 <P>This is about green dot. They said Unemplyment needs to call them I spoke to Unemplyment and now I can’t talk to a real person when I call green dot. &nbsp;Any advice/ help please??</P> Mon, 29 Jun 2020 14:38:24 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650197#M7398 Emilys0987 2020-06-29T14:38:24Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650199#M7399 <P>Can you please give me a good number to contact green dot? My account has been closed for almost a week now!</P> Mon, 29 Jun 2020 14:39:09 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650199#M7399 Emilys0987 2020-06-29T14:39:09Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650200#M7400 <P>I’m in the same boat, but when I emailed the law enforcement guy, he said it’s because of Unemplyment!</P> Mon, 29 Jun 2020 14:40:03 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650200#M7400 Emilys0987 2020-06-29T14:40:03Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650202#M7401 <P>I still don’t hVe access to my money! I don’t know what to do! Any advice??</P> Mon, 29 Jun 2020 14:40:42 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650202#M7401 Emilys0987 2020-06-29T14:40:42Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650204#M7402 <P>When I call this number I can’t get a real person! I still don’t have access to my money and I am trying to get an apartment!</P> Mon, 29 Jun 2020 14:42:41 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650204#M7402 Emilys0987 2020-06-29T14:42:41Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650207#M7403 <P><LI-USER uid="2433454"></LI-USER>&nbsp;</P> <P>&nbsp;</P> <P><EM>Green Dot did identify an issue that impacted some accounts. Any affected accounts should now be open and accessible. If you are still experiencing issues you will need to reach out to Green Dot directly at&nbsp;<A class="c-link" href="tel:18667957597" target="_blank" rel="noopener noreferrer nofollow noopener noreferrer" data-sk="tooltip_parent" aria-describedby="sk-tooltip-1796">1-866-795-7597</A></EM></P> Mon, 29 Jun 2020 14:45:57 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650207#M7403 xmasbaby0 2020-06-29T14:45:57Z Re: Account closed with money still on it https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1705385#M7832 <P>Same thing happened to me. I've tried calling to talk to a live person but nothing. I've used turbo tax for years and now have filed with the BBB. I will sue if needed that money was for us to get through covid and there stealing it.</P> Fri, 07 Aug 2020 06:10:31 GMT https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1705385#M7832 Laticia 2020-08-07T06:10:31Z
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topic Re: Account closed with money still on it in Intuit Turbo support
</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644651#M7335
</link>
<description>
<P>This is the number on the back on the card. I have called it multiple times. I get hung up on because the account is "closed". I did NOT close the account myself. I can log in on the website and see that I had just under 2500 but every option says that it is not available for my account or whatever. Also do not see any transactions that look suspicious that would probably trigger something and lock my account.</P>
</description>
<pubDate>Wed, 24 Jun 2020 04:26:52 GMT</pubDate>
<dc:creator>xsv</dc:creator>
<dc:date>2020-06-24T04:26:52Z</dc:date>
<item>
<title>Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/account-closed-with-money-still-on-it/01/1644602#M7332
</link>
<description>
<P>I have been using my TurboTax Debit Visa per usual. I made a purchase online and after went to the store to use it again, but was declined. I tried to check my account on the app and it said that my account was closed. I had just over $2400 on the account! I have already called the number on the back of the card, GreenDot, and any other number I could find online and STILL no luck. I don't know where else to look or call.</P>
</description>
<pubDate>Wed, 24 Jun 2020 03:08:34 GMT</pubDate>
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https://ttlc.intuit.com/community/intuit-turbo-support/help/account-closed-with-money-still-on-it/01/1644602#M7332
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<dc:creator>xsv</dc:creator>
<dc:date>2020-06-24T03:08:34Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644614#M7333
</link>
<description>
<P>Same here and I dont know what's going onnnnn!!!</P>
</description>
<pubDate>Wed, 24 Jun 2020 03:17:18 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644614#M7333
</guid>
<dc:creator>Adriib</dc:creator>
<dc:date>2020-06-24T03:17:18Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644648#M7334
</link>
<description>
<P class="p1"><SPAN class="s1">For help with your pre-paid Visa card: </SPAN></P> <P class="p1"><SPAN class="s1">Call&nbsp; (888) 285-4169</SPAN></P> <P class="p2">&nbsp;</P> <P class="p1"><SPAN class="s1">There is a “Help” link in the top corner of the web site for the card:</SPAN></P> <P class="p2">&nbsp;</P> <P class="p1"><SPAN class="s2"><A href="https://www.turboprepaidcard.intuit.com/" target="_blank">https://www.turboprepaidcard.intuit.com/</A></SPAN></P>
</description>
<pubDate>Wed, 24 Jun 2020 04:18:09 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644648#M7334
</guid>
<dc:creator>xmasbaby0</dc:creator>
<dc:date>2020-06-24T04:18:09Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644651#M7335
</link>
<description>
<P>This is the number on the back on the card. I have called it multiple times. I get hung up on because the account is "closed". I did NOT close the account myself. I can log in on the website and see that I had just under 2500 but every option says that it is not available for my account or whatever. Also do not see any transactions that look suspicious that would probably trigger something and lock my account.</P>
</description>
<pubDate>Wed, 24 Jun 2020 04:26:52 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644651#M7335
</guid>
<dc:creator>xsv</dc:creator>
<dc:date>2020-06-24T04:26:52Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644654#M7336
</link>
<description>
<P>A number that could connect me to an ACTUAL HUMAN while your stupid system locked me out would be FANTASTIC.</P><P>Edit: Sorry just realized you're just a member.</P>
</description>
<pubDate>Wed, 24 Jun 2020 04:29:23 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644654#M7336
</guid>
<dc:creator>xsv</dc:creator>
<dc:date>2020-06-24T04:29:23Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644669#M7337
</link>
<description>
<P>From what I understand, a LOT of accounts have been flagged as "suspicious" and locked. MANY are from the Unemployment system, which I know a LOT of people that receive onto a GreenDot issued card of some sort or another have had this same issue. I'm sure I'm not able to post the GreenDot corporate number here, but there's another round of ID checking that has to be done with GreenDot directly before the card and funds are processed and released. I found it pretty quickly after searching through Facebook posts concerning the same issue. Hope this helps anyone freaking out. There's a lot of us and apparently we don't need to worry, we'll get the money after ID verification I guess.</P>
</description>
<pubDate>Wed, 24 Jun 2020 05:07:23 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644669#M7337
</guid>
<dc:creator>xsv</dc:creator>
<dc:date>2020-06-24T05:07:23Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644732#M7339
</link>
<description>
<P>Where do you go to identify yourself</P><P>&nbsp;</P>
</description>
<pubDate>Wed, 24 Jun 2020 10:50:42 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644732#M7339
</guid>
<dc:creator>Rayw11</dc:creator>
<dc:date>2020-06-24T10:50:42Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644893#M7347
</link>
<description>
<P>It's the Unemployment funds that are frozen until the Unemployment Office can verify your identity, not the Turbo Debit Visa Card. So your answer is incorrect. I know, because my ID verification affected only my Unemployment Account deposits at the Unemployment end, not my Turbo Visa, which I used throughout my whole ID verifying process.</P><P>&nbsp;</P><P>Also, Green Dot Corporate number is&nbsp;<SPAN>[phone number removed] and is USELESS. They simply tell you you've called the wrong number after you enter your card# and SSN.</SPAN></P>
</description>
<pubDate>Wed, 24 Jun 2020 14:29:56 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644893#M7347
</guid>
<dc:creator>jmackin</dc:creator>
<dc:date>2020-06-24T14:29:56Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644907#M7349
</link>
<description>
<P>It's not because of unemployment inmy case because I went through that 2 weeks ago where they held deposits back until they could verify my identity. This is turbo or green Dot stating account is closed and no matter what I do I can't get to a person.</P>
</description>
<pubDate>Wed, 24 Jun 2020 14:46:45 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644907#M7349
</guid>
<dc:creator>Layla1004</dc:creator>
<dc:date>2020-06-24T14:46:45Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644920#M7350
</link>
<description>
<P>Ok so after calling&nbsp; and SPEAKING&nbsp; TO A LIVE PERSON Lol its green dot holding funds due to the fraud that's been going on!!!!! So there doing a identification check for funds once we're clear funds will be back on !!! We don't need to do anything&nbsp; as far as call n check in there doin it all on there own...once clear we can spend again !!! It's my money and I need it nowwwww&nbsp;</P>
</description>
<pubDate>Wed, 24 Jun 2020 14:56:54 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644920#M7350
</guid>
<dc:creator>Adriib</dc:creator>
<dc:date>2020-06-24T14:56:54Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644923#M7351
</link>
<description>
<P><LI-USER uid="67938"></LI-USER>&nbsp;</P><P>&nbsp;</P><P>That information is useless. Helpful to no one with this issue.</P>
</description>
<pubDate>Wed, 24 Jun 2020 15:01:20 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644923#M7351
</guid>
<dc:creator>jmackin</dc:creator>
<dc:date>2020-06-24T15:01:20Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644927#M7352
</link>
<description>
<P>How did you speak with a live person? Can you post the number? Spell out the numbers instead of using 3423..If you post it as a phone number it's automatically removed.</P><P>&nbsp;</P><P>Thank you!</P><P>&nbsp;</P><P>Jill</P>
</description>
<pubDate>Wed, 24 Jun 2020 15:03:30 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644927#M7352
</guid>
<dc:creator>jmackin</dc:creator>
<dc:date>2020-06-24T15:03:30Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644941#M7353
</link>
<description>
<P>I called turbo tax since they offered these cards and got a person and he said they've gotten calls due to this is..... they can't help with it but basically green dot has gotten notification that it's an issue with there card and they should be doin something about it and I called unemployment to see if there holding funds because my card is only used for them..there the ones said it's the bank holding funds due to fraud so the banks are doin a identification check and going through each payment given once clear funds are back on!! Calling green dot itself was impossible ...so hoping for the better I'm given it another 24 hours and I'll be back on it....&nbsp;</P>
</description>
<pubDate>Wed, 24 Jun 2020 15:16:33 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644941#M7353
</guid>
<dc:creator>Adriib</dc:creator>
<dc:date>2020-06-24T15:16:33Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644965#M7354
</link>
<description>
<P>Thanks for the update! Appreciate it. If you hear anything else regarding this, would you be so kind as to come back and post an update when you're able?</P><P>&nbsp;</P><P>Hope you're healthy and safe during this pandemic.</P><P>&nbsp;</P><P>Jill</P>
</description>
<pubDate>Wed, 24 Jun 2020 15:28:23 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644965#M7354
</guid>
<dc:creator>jmackin</dc:creator>
<dc:date>2020-06-24T15:28:23Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644984#M7355
</link>
<description>
<P>EDIT: They closed the extension because of so many calls. When i find another, i will post.</P><P>&nbsp;</P><P>EDIT 2: Still no luck finding a new extension. My card has been unlocked but now I'm missing 1400. Had to put in a report, waiting to see WTH happens with that.</P><P>&nbsp;</P><P>Google "GreenDot 4611" and youll find a number listed that ends with those numbers (i can't post it here because it will just get deleted). Press 1 and then extension 2677 that will direct you to a LIVE PERSON. My card worked flawlessly until last night as well, for those saying "WeLl My CaRd WoRkEd ThE wHoLe TiMe". I just sent in my info and also contacted PUA to make sure I'm set there and now just have to wait for all of it to process and I'm all set.</P>
</description>
<pubDate>Wed, 24 Jun 2020 17:58:05 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1644984#M7355
</guid>
<dc:creator>xsv</dc:creator>
<dc:date>2020-06-24T17:58:05Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1645378#M7363
</link>
<description>
<P>Green Dot did identify an issue that impacted some accounts. Any affected accounts should now be open and accessible. If you are still experiencing issues you will need to reach out to Green Dot directly at&nbsp;<A href="tel:18667957597" target="_blank">1-866-795-7597</A>.</P>
</description>
<pubDate>Wed, 24 Jun 2020 20:05:59 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1645378#M7363
</guid>
<dc:creator>MonicaM</dc:creator>
<dc:date>2020-06-24T20:05:59Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650197#M7398
</link>
<description>
<P>This is about green dot. They said Unemplyment needs to call them I spoke to Unemplyment and now I can’t talk to a real person when I call green dot. &nbsp;Any advice/ help please??</P>
</description>
<pubDate>Mon, 29 Jun 2020 14:38:24 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650197#M7398
</guid>
<dc:creator>Emilys0987</dc:creator>
<dc:date>2020-06-29T14:38:24Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650199#M7399
</link>
<description>
<P>Can you please give me a good number to contact green dot? My account has been closed for almost a week now!</P>
</description>
<pubDate>Mon, 29 Jun 2020 14:39:09 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650199#M7399
</guid>
<dc:creator>Emilys0987</dc:creator>
<dc:date>2020-06-29T14:39:09Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650200#M7400
</link>
<description>
<P>I’m in the same boat, but when I emailed the law enforcement guy, he said it’s because of Unemplyment!</P>
</description>
<pubDate>Mon, 29 Jun 2020 14:40:03 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650200#M7400
</guid>
<dc:creator>Emilys0987</dc:creator>
<dc:date>2020-06-29T14:40:03Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650202#M7401
</link>
<description>
<P>I still don’t hVe access to my money! I don’t know what to do! Any advice??</P>
</description>
<pubDate>Mon, 29 Jun 2020 14:40:42 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650202#M7401
</guid>
<dc:creator>Emilys0987</dc:creator>
<dc:date>2020-06-29T14:40:42Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650204#M7402
</link>
<description>
<P>When I call this number I can’t get a real person! I still don’t have access to my money and I am trying to get an apartment!</P>
</description>
<pubDate>Mon, 29 Jun 2020 14:42:41 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650204#M7402
</guid>
<dc:creator>Emilys0987</dc:creator>
<dc:date>2020-06-29T14:42:41Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650207#M7403
</link>
<description>
<P><LI-USER uid="2433454"></LI-USER>&nbsp;</P> <P>&nbsp;</P> <P><EM>Green Dot did identify an issue that impacted some accounts. Any affected accounts should now be open and accessible. If you are still experiencing issues you will need to reach out to Green Dot directly at&nbsp;<A class="c-link" href="tel:18667957597" target="_blank" rel="noopener noreferrer nofollow noopener noreferrer" data-sk="tooltip_parent" aria-describedby="sk-tooltip-1796">1-866-795-7597</A></EM></P>
</description>
<pubDate>Mon, 29 Jun 2020 14:45:57 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1650207#M7403
</guid>
<dc:creator>xmasbaby0</dc:creator>
<dc:date>2020-06-29T14:45:57Z</dc:date>
</item>
<item>
<title>Re: Account closed with money still on it</title>
<link>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1705385#M7832
</link>
<description>
<P>Same thing happened to me. I've tried calling to talk to a live person but nothing. I've used turbo tax for years and now have filed with the BBB. I will sue if needed that money was for us to get through covid and there stealing it.</P>
</description>
<pubDate>Fri, 07 Aug 2020 06:10:31 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/intuit-turbo-support/help/re-account-closed-with-money-still-on-it/01/1705385#M7832
</guid>
<dc:creator>Laticia</dc:creator>
<dc:date>2020-08-07T06:10:31Z</dc:date>
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