topic SLEF EMPLOYED CHARGES FOR AUTO DEBIT in Self employed

SLEF EMPLOYED CHARGES FOR AUTO DEBIT

DAWN1590 — Mon, 14 Jun 2021 15:06:44 GMT

IF I WAS NOT SELF EMPLOYED IN 2020 WHY AM I BEING AUTO DEBITED $200.00 ?

Re: SLEF EMPLOYED CHARGES FOR AUTO DEBIT

VolvoGirl — Mon, 14 Jun 2021 15:10:10 GMT

Looks like you used the Self Employed version. You don't have to be self employed to use the Self Employed version. It has everything the lower versions have. If you had asked before filing we could have helped you downgrade to a lower version.

Re: SLEF EMPLOYED CHARGES FOR AUTO DEBIT

DAWN1590 — Mon, 14 Jun 2021 15:13:00 GMT

SINCE I HAVE NOT RECIEVED MY RETURN , NOR HAS MY ACCOUNT BEEN DEBITED IS IT STILL POSSIBLE TO DOWNGRADE TO THIS VERSION TO AVOID THE $200.00 CHARGE ?

WHAT IS THE DOWNGRADED CHARGE ?

Re: SLEF EMPLOYED CHARGES FOR AUTO DEBIT

VolvoGirl — Mon, 14 Jun 2021 15:15:40 GMT

Sorry it's too late to downgrade to a lower version after you file.

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: SLEF EMPLOYED CHARGES FOR AUTO DEBIT

DAWN1590 — Mon, 14 Jun 2021 15:18:23 GMT

WHAT IS THE DOWNGRADED VERSION CHARGE ?

Re: SLEF EMPLOYED CHARGES FOR AUTO DEBIT

VolvoGirl — Mon, 14 Jun 2021 15:32:35 GMT

There is no charge to downgrade. You just go back to a lower version and pay for the lower version. But you can't downgrade since you already filed.

How to downgrade to a lower version

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turbotax-online/00/25591

Re: SLEF EMPLOYED CHARGES FOR AUTO DEBIT

DAWN1590 — Mon, 14 Jun 2021 18:00:54 GMT

TurboTax Support.
IT LOOKS LIKE I WAS CHARGED FOR THE TURBO TAX LIVE FOR A $60 CHARGE AND A $200 CHARGE
IF I ONLY FILED 1 TIME , HOW AND WHY ARE THERE 2 CHARGES ?

Order information

Qty	Item	Amount
1	TURBOTAX ONLINE STATE GA TAX YEAR 2020 PREP	$55.00
1	TURBOTAX LIVE MAX TAX YEAR R2020	$60.00
1	TURBOTAX LIVE SELF EMPLOYED TAX YEAR 2020	$200.00
	Sales Tax:	$0.00
	Total:	$315.00

Re: SLEF EMPLOYED CHARGES FOR AUTO DEBIT

VolvoGirl — Mon, 14 Jun 2021 18:06:02 GMT

Those are all separate fees. Looks like you added those services. Call support

Re: SLEF EMPLOYED CHARGES FOR AUTO DEBIT

DoninGA — Mon, 14 Jun 2021 18:08:33 GMT

@DAWN1590

There are no double charges based on what you posted.

You used the TurboTax Live Self-Employed online edition - $200

You used one state program with the Live Self-Employed edition - $55

You purchased the optional Max package - $60

See this TurboTax support FAQ for MAX - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/01/26700

Re: SLEF EMPLOYED CHARGES FOR AUTO DEBIT

VolvoGirl — Mon, 14 Jun 2021 18:10:04 GMT

What is LIVE

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

What is Max

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/00/26700