topic Purchased product didn't work in Other financial discussions

Purchased product didn't work

Lorraineneher — Wed, 15 Jul 2020 23:39:34 GMT

I purchased the program for Idaho. I rec'd an email to download the program. I was never able to download the program even though I tried several times. My checking account was charged. I would like to request a refund.

Thank you.

Re: Purchased product didn't work

DoninGA — Wed, 15 Jul 2020 23:40:27 GMT

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

Re: Purchased product didn't work

Lorraineneher — Sat, 18 Jul 2020 14:20:11 GMT

I purchased the software for Idaho. I rec'd it but wasn't able to download it. I was charged for the software and would like for you to credit my account.

Thank you.