topic Re: Stimulus package- direct deposit in Other financial discussions

Stimulus package- direct deposit

QueenBee1 — Tue, 28 Apr 2020 03:24:08 GMT

Hello Everybody,

I hope everybody is staying safe and keeping well during this quarantine but I have a question I was hoping someone can help me I wanted to help my boyfriend who is on SSI to receive his stimulus check faster, so I put his information in through the non-filer portal through IRS. He doesn't have a bank account I used my prepaid American express serve card for his banking information and I submitted it well fast forward a couple of days later I was looking at my card information and something just told me to read the policies to make sure and I never read the polices since I had the card. I found out I couldn't do it and found out I couldn't so the day before he received a NetSpend prepaid card in the mail so I opened it and quickly went to the IRS portal and updated his banking information. Yesterday we were checking to see if his status updated yet and it stated he will receive it on the 29th so I get an email today saying the bank rejected it, So I'm trying to figure out will it go to his Prepaid card or will it be mailed?

PS. I feel so bad because I tried to help and I **bleep**ed up excuse my language

Re: Stimulus package- direct deposit

Patrick73 — Tue, 28 Apr 2020 07:55:26 GMT

@QueenBee1

Once a direct deposit has been attempted and rejected once, a check will be issued. The IRS doesn't attempt to direct deposit a 2nd time. The check should arrive within 2-3 weeks of the payment "bouncing".

Re: Stimulus package- direct deposit

QueenBee1 — Tue, 28 Apr 2020 15:56:18 GMT

So he was supposed to receive the deposit on the29th but my bank rejected it before the 29th. So should I just wait until after the 29th and check on the IRS portal for an update? Are you sure it will come in one or two weeks ( not saying you lying or anything) I just want to make sure because I don't want to get his hopes up high

Re: Stimulus package- direct deposit

Patrick73 — Tue, 28 Apr 2020 17:27:27 GMT

@QueenBee1

The individuals who had a payment sent that was scheduled for April 15th have been receiving their checks for the past week. The IRS timeline appears to be about 2 weeks from the time that it's rejected, to the time a check is sent. Obviously it's impossible to "guarantee" anything, but that should be a good guideline. Good luck!

Re: Stimulus package- direct deposit

QueenBee1 — Tue, 28 Apr 2020 20:54:14 GMT

So should I check for an update on the IRS portal after the 29th? I'm just trying to make sure he will receive his check even though the bank rejected it. Thank you for responding back

Re: Stimulus package- direct deposit

Patrick73 — Tue, 28 Apr 2020 20:59:40 GMT

@QueenBee1

Assuming the IRS has his correct address on file, yes, he'll receive his check. The "Get My Payment" tool will change to reflect when the check is scheduled to be sent, although most people actually receive their check before that date. The tool is only updated once per day, so no point in checking more often that that.

Re: Stimulus package- direct deposit

QueenBee1 — Tue, 28 Apr 2020 22:41:03 GMT

So will it be sent to the address that's on his non-filers tax return? And so should id check back after the 29th? Because the bank keeps sending me an e-mail stating that they couldn't' deposit accept my deposit and it tells me to contact the institution that issued the check but its no way to contact the IRS. So does it automatically get sent back to the IRS when the bank rejects the check?

Re: Stimulus package- direct deposit

QueenBee1 — Tue, 28 Apr 2020 22:44:46 GMT

This is the message I received from the bank but I can't call the IRS or American express due to the coronavirus and no staff so I'm trying to figure out does it automatically gets sent back to the IRS when the bank rejects it?

Unfortunately, we were unable to accept the Direct Deposit.

Please contact the sender of the originating financial institution to arrange for an alternate delivery of the funds to you. We're sorry for any inconvenience.

If you have any questions, simply login to your American Express Serve Account or contact us by calling American Express Serve Customer Service at [phone number removed].

Re: Stimulus package- direct deposit

DoninGA — Tue, 28 Apr 2020 22:47:00 GMT

@QueenBee1 wrote:

This is the message I received from the bank but I can't call the IRS or American express due to the coronavirus and no staff so I'm trying to figure out does it automatically gets sent back to the IRS when the bank rejects it?

Unfortunately, we were unable to accept the Direct Deposit.

Please contact the sender of the originating financial institution to arrange for an alternate delivery of the funds to you. We're sorry for any inconvenience.

If you have any questions, simply login to your American Express Serve Account or contact us by calling American Express Serve Customer Service at [phone number removed].

Yes, the rejected deposit is sent back to the IRS. The IRS then will mail the payment as a check to the address on your tax return.

Re: Stimulus package- direct deposit

QueenBee1 — Tue, 28 Apr 2020 22:54:59 GMT

How long after the bank rejects it how long will it take for the IRS to mail the checkout?

Re: Stimulus package- direct deposit

DoninGA — Tue, 28 Apr 2020 22:57:51 GMT

@QueenBee1 wrote:

How long after the bank rejects it how long will it take for the IRS to mail the checkout?

The IRS usually mails the payment within 10 days after it is rejected.

Re: Stimulus package- direct deposit

QueenBee1 — Tue, 28 Apr 2020 23:05:30 GMT

Thank you so much and he was supposed to receive the check on the 29th but the bank rejected so should I check back after the 29th on the IRS portal?

Re: Stimulus package- direct deposit

QueenBee1 — Tue, 28 Apr 2020 23:11:22 GMT

Should I check back on the IRS portal after the 29th to see an update when his check will be mailed?

Re: Stimulus package- direct deposit

DoninGA — Tue, 28 Apr 2020 23:14:03 GMT

@QueenBee1 wrote:

Should I check back on the IRS portal after the 29th to see an update when his check will be mailed?

I would assume that the IRS portal would have the mailed date sometime after it was rejected, but not absolutely sure if that would be so.

Re: Stimulus package- direct deposit

QueenBee1 — Tue, 28 Apr 2020 23:16:39 GMT

So I'm just trying to make sure he will receive his check after it been rejected, how long after it's rejected will it be mailed out?

Re: Stimulus package- direct deposit

Patrick73 — Wed, 29 Apr 2020 01:34:41 GMT

@QueenBee1

There are no definites; the IRS is incredibly overworked, handling both the regular tax load and an unprecedented situation with the Stimulus payments. There is literally no further information/advice available that either myself or Don haven't already given you. If you need further information, I'd attempt to contact the IRS, I believe that they may be accepting calls once again. They would be the only possible source that could give you more specific answers, if you or he are able to reach them. Good luck.

Re: Stimulus package- direct deposit

QueenBee1 — Sat, 02 May 2020 15:14:03 GMT

I went back on the IRS portal to check for an update it gave the option to enter his direct deposit information so when I did it wanted me to enter his AGI but his is on SSI and don't file taxes so I put 0 then it gave me the option to choose either receive a refund or owe money and I can't choose either one because he is on SSI and he never files taxes. So it won't let me go pass the page without choosing an option so I'm trying to figure out will he still receive his stimulus check in the mail?

Re: Stimulus package- direct deposit

Leroy5011 — Wed, 06 May 2020 17:35:46 GMT

Stimulus check

Re: Stimulus package- direct deposit

CatinaT1 — Thu, 07 May 2020 13:54:51 GMT

Go here for stimulus info: https://www.irs.gov/coronavirus/economic-impact-payments

This FAQ site may also answer your questions.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

Re: Stimulus package- direct deposit

bylliejo — Thu, 28 May 2020 05:35:18 GMT

The same thing happened to mine. Serve has really done some damage to me this time. They don't do business with a lot of people. They failed to let me know they were not allowing payment to go through on my electric bill. I thought I was going crazy that it wasn't paid. So right before this whole coronavirus thing happened I was about to be disconnected because serve was not paying the ACHs I set up for my bills.

NOW 5/22 THEY REJECTED MY STIMULUS. Every day I GET 3 OR 4 EMAILS THAT SAYS THAT THE PAYMENT IS UNABLE TO BE ACCEPTED. IRS HAS A NEW BANK ACCOUNT NUMBER BUT IT IS TOO LATE FOR THE DIRECT DEPOSIT. CUSTOMER SERVICE IS NO HELP THEY SAY IT WILL GO THROUGH. I AM JUST DONE WITH EXPLAINING MYSELF. I CANT WIN. AMERICAN EXPRESS HAS BULLIED ME FOR SO MUCH MONEY AND I AM DISABLED AND I AM EXHAUSTED. IT ISNT RIGHT AT ALL.