topic Re: Stimulus Payment in Other financial discussions

Stimulus Payment

trellissmith16 — Wed, 15 Apr 2020 13:59:11 GMT

The website is up for you to update your banking information, I have a TT prepaid card the site said they didn't have enough information to process my deposit even though the routing number and account number on my forms matched my TT prepaid account number. Your payment will not be deposit on that card it takes less than 5 minutes to update your information you must have your AGI and amount of refund or if you owe that amount to verify who you are.

Re: Stimulus Payment

Celesteloves — Wed, 15 Apr 2020 15:04:30 GMT

They have my banking act as my social. Like what!!! They need to be cancelled this is ridiculous

Re: Stimulus Payment

Tgeiger — Wed, 15 Apr 2020 15:19:59 GMT

Right the same thing happened to me so I enter my information from my 2019 tax form & they said it doesn't match or my 2019 hasn't been processed yet so enter the information from your 2018 form, but my 2019 with was processed already and I receive my in February, it's not making any since, now I have to wait 24 hours to re-enter my information

Re: Stimulus Payment

sam2110 — Wed, 15 Apr 2020 15:28:59 GMT

I owe back child support and my paychecks are garnished. My children are adults who are married. my payments go to my ex-wife directly. Will I get a stimulus check in this instance?

Re: Stimulus Payment

creaturemonkey — Wed, 15 Apr 2020 15:35:26 GMT

I can't even enter my info on the irs thing. All I get is a message saying that my status couldn't be determined.

Re: Stimulus Payment

trellissmith16 — Wed, 15 Apr 2020 15:59:07 GMT

It doesn't matter how old the debt is if you have child support payments in arrears, unfortunately she'll get your stimulus payment as well. I'm sorry I really wish that law would be updated to stop payments once the children are of age but certain things fall through the cracks and some feels it's money owed regardless.

Re: Stimulus Payment

shanella30 — Wed, 15 Apr 2020 16:09:52 GMT

The same thing happened to me. It tells me that I have no direct deposit information on file. I enter my direct deposit information and submitted successfully. I'm not understanding why TurboTax experts are telling people if they receive their money on a TurboTax card it will come on a TurboTax card when there are clearly issues with the direct deposits.

Re: Stimulus Payment

romero32 — Wed, 15 Apr 2020 16:10:24 GMT

Has anyone with a turbo card got their money on their card

Re: Stimulus Payment

shanella30 — Wed, 15 Apr 2020 16:17:33 GMT

Some people did and some didn't. For the ones who didn't, they will need to update their direct deposit information because the IRS does not have it on file.

Re: Stimulus Payment

romero32 — Wed, 15 Apr 2020 16:22:19 GMT

Ya i went to irs website tired twice to put in my bank n now im locked out says i have to wait 24 hrs to do it anyone have success adding bank account

Re: Stimulus Payment

Rctarr — Wed, 15 Apr 2020 16:25:15 GMT

@romero32

My sister got hers this morning around 7AM

@shanella30

This is not true. The ones who have not received it seem to be a victim of a system glitch that gives the last 4 of our social as the last 4 of our account numbers. There A LOT of us in that situation. As usual we have not had any guidance,updates, or solution from TurboTax, green Dot, or the IRS

Re: Stimulus Payment

shanella30 — Wed, 15 Apr 2020 16:30:48 GMT

@romero32

Yes some people got theirs this morning. O have several friends who have theirs. Ive been with Turbo Tax for over 10 years. The IRS payment site clearly told me they had NO direct deposit on file for me. I had to key in my information and re submit it. I successfully submitted the information to them this morning.

Re: Stimulus Payment

Celesteloves — Wed, 15 Apr 2020 16:33:59 GMT

@shanella30 unfortunately some of us can’t even update the information. And we are stuck with a bank account that says the last four of our social security number..

Re: Stimulus Payment

shanella30 — Wed, 15 Apr 2020 16:38:21 GMT

@Celesteloves

Is that the information from page 2 of your TurboTax form? Was the information incorrectly entered by TurboTax? Or did you get the info from IRS. I've heard people mentioning having the last 4 numbers of their social as account numbers

Re: Stimulus Payment

Toughie40 — Wed, 15 Apr 2020 16:38:24 GMT

So what's goin on with the debit card not working today? The website barely is either. I need help. But don't know who to contact

Re: Stimulus Payment

shanella30 — Wed, 15 Apr 2020 16:40:56 GMT

@Toughie40

Yes, it took me a while. I just went and checked the status of my stimulus and it told me the information I needed to know.

Re: Stimulus Payment

Celesteloves — Wed, 15 Apr 2020 16:41:07 GMT

Yup shows my last four numbers of my social.

Re: Stimulus Payment

shanella30 — Wed, 15 Apr 2020 16:43:23 GMT

@Celesteloves

TurboTax would have to fix that. It's unacceptable. I'm livid.....

Re: Stimulus Payment

Steven Tafoya — Wed, 15 Apr 2020 16:43:29 GMT

Mine also said the last 4 of my account was the last 4 of my social and the irs page said it was deposited already to that place

Re: Stimulus Payment

Chris76707 — Thu, 16 Apr 2020 14:23:17 GMT

My sons taxes are still being processed so the option on the second step, how did you get passed it? Will it let you not select refund received to move forward because he does not owe any taxes.. I got to the second step but it stated if your taxes have not been processed but your 2018 info in and I did that just to get the exact same message..