Desktop Software Billing

user17629703906 — Wed, 12 Nov 2025 18:18:49 GMT

I've requested twice to get a refund on the desktop software.

No response from Customer Service.

I am hold (for 46 minutes) trying to contact Customer Service.

Is there some other way to contact Turbotax and get help?

I don't want to have to do a chargeback.

Re: Desktop Software Refund

xmasbaby0 — Wed, 12 Nov 2025 18:13:44 GMT

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

topic Desktop Software Billing in Other financial discussions

Desktop Software Billing

Re: Desktop Software Refund