topic Debiting my account in Credit cards

Debiting my account

stratosfear67 — Wed, 11 Mar 2020 00:21:28 GMT

Turbo Tax is debiting my acct $125 after the fact when you should have taken that out of my Federal refund in the first place. Not fair at all.

Re: Debiting my account

JakailaLO — Wed, 11 Mar 2020 16:18:23 GMT

Please use this link to contact support for any questions, concerns and or comments about your Turbo Tax experience: TurboTax Support Contact Us Page – Get Help from TurboTax

Re: Debiting my account

Rzb0102 — Thu, 12 Mar 2020 05:17:57 GMT

Good evening,

my name is Rosario Zuniga. I’m writing to you cause I need help. When I did my taxes return I put the Bank’s name wrong. So, what I want to know is if I can fix it!

Re: Debiting my account

VolvoGirl — Thu, 12 Mar 2020 05:24:32 GMT

@Rzb0102 If the bank routing number and account number are right it should be ok. Don't think the bank name matters.

Re: Debiting my account

VolvoGirl — Thu, 12 Mar 2020 05:24:58 GMT

@stratosfear67

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.