topic Refund overcharged fee in Credit cards

Refund overcharged fee

Jzmo — Wed, 02 Jun 2021 23:06:52 GMT

Re: Refund overcharged fee

DoninGA — Wed, 02 Jun 2021 23:12:32 GMT

The Advantage program provides you the software for each tax year. The software is sent in November for the upcoming tax year. You are not changed for the software until it ships in November.

If you would like to cancel the Advantage subscription, see this TurboTax support FAQ - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/01/25548

Re: Refund overcharged fee

Jzmo — Mon, 07 Jun 2021 18:34:12 GMT

It is what it said won’t charge it until next year. But it appeared on my credit card now. Can you cancel that charge for now? We can pay in November next year.
thanks.

Re: Refund overcharged fee

VolvoGirl — Mon, 07 Jun 2021 18:36:26 GMT

Maybe you were charged for your 2020 return? Did you buy the Desktop program or use the online version?

Re: Refund overcharged fee

Jzmo — Thu, 17 Jun 2021 16:21:56 GMT

you charged me three times: 76 for online version; 100 for 2022; 110 for online download.

can you refund overcharged potion?

I have explained this many times. If you can not still sort this out, i will have to request a disbute.

thanks.

Re: Refund overcharged fee

VolvoGirl — Thu, 17 Jun 2021 16:26:49 GMT

We can't tell what all you paid for. You may have bought the download Desktop program but used the online version. You should be able to get a refund for the Desktop program. They are not charging for 2022 (the 2021 program) yet.

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