topic Tax year 2023 military file for free in Tax help for military filers

Tax year 2023 military file for free

jbal89-outlook-c — Wed, 11 Feb 2026 04:14:07 GMT

It’s not applying discount

Re: Tax year 2023 military file for free

SteamTrain — Wed, 07 Feb 2024 16:41:43 GMT

First common issue is the DFAS W-2

Edit it back in the Wages&Income area, and on a page AFTER the main form, make sure you check the box indicating it is for active duty military service (many folks miss that checkbox.)

IF there is no active duty W-2 checkbox on that follow-up page (with a whole page of checkboxes), then you may have missed indicating you were in the service in 2023, back when you entered your personal stuff on the My Info page...or indicated you are an officer.

Re: Tax year 2023 military file for free

jbal89-outlook-c — Wed, 07 Feb 2024 16:57:27 GMT

I entered all that info twice hoping it would trigger the discount. Entered all my active duty info. Active duty all year 2023. Enlisted, E-5. Still had to pay to file. A discount was applied but wasn’t free like the last 4 years I’ve filed with them.

Re: Tax year 2023 military file for free

SteamTrain — Wed, 07 Feb 2024 17:43:30 GMT

Sorry that happend....shouldn't unless you had somehow accidentally upgraded to the Online LIVE version of Deluxe.

Re: Tax year 2023 military file for free

jj5566 — Sat, 23 Mar 2024 15:38:59 GMT

Same here. It’s prompting me to pay when in years past it had the price striked out.

Re: Tax year 2023 military file for free

SteamTrain — Sat, 23 Mar 2024 17:13:09 GMT

@jj5566

If it's still a problem, call Customer Support BEFORE you pay.

Indicate you have a "Billing" issue, then describe the problem to the agent, once you get them on the phone

What is the TurboTax phone number? (intuit.com)