topic Turbo tax won't accept the zip code posed on my 1099-r for Payer in Retirement tax questions

Turbo tax won't accept the zip code posed on my 1099-r for Payer

gorgonb — Mon, 10 Feb 2020 03:05:16 GMT

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

ThomasM125 — Mon, 10 Feb 2020 03:20:58 GMT

It might be a foreign address, in which case, you need to click the "Foreign Address" box on the entry screen for the 1099-R.

If it is a US address, then you might need to verify that it is correct, but looking it up online for the locality of the business.

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

gorgonb — Thu, 13 Feb 2020 04:53:33 GMT

I did not get the answer needed. I used the zip code Securian has on the 1099R they sent me and Turbo Tax says it’s wrong so won’t let me complete filing.

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

BillM223 — Thu, 13 Feb 2020 20:33:01 GMT

Did you get a 9 digit zip code? Cut it back to 5 and see if that helps - the IRS won't mind.

Did you check the address and zip code using the USPS Zip Code Lookup tool? If USPS shows a different zip, then enter the USPS zip to see if that will get you by. Again, the IRS won't mind.

Worst case, try just deleting the zip code to see if TurboTax will let you do that...once again, the IRS won't mind because they care much more about the numbers in boxes 1 through whatever and the plan's Tax ID Number than the plan's address (which they already have anyway).

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

jtchaffin — Mon, 13 Jul 2020 15:09:19 GMT

I have made multiple attempts by looking up zip code calling Matreix who says that it is aturbo tax problem and waithing for call from turbo tax. Getting very frustrated

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

jtchaffin — Mon, 13 Jul 2020 15:37:17 GMT

I have tried all of the suggestions to no avail

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

DoninGA — Mon, 13 Jul 2020 15:40:56 GMT

@jtchaffin wrote:

I have tried all of the suggestions to no avail

What is the city, state and zip code you are entering?

Try deleting the Form 1099-R and then re-enter the form manually.

Enter 1099-r in the Search box located in the upper right of the program screen. Click on Jump to 1099-R

Delete the form and re-enter.

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer on 2020 tax return

backflowbus — Wed, 24 Feb 2021 16:29:57 GMT

Software won't accept the correct zip code for the payer on a 1099R I can't e-file becase of this

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer on 2020 tax return

DoninGA — Wed, 24 Feb 2021 16:35:43 GMT

@backflowbus wrote:

Software won't accept the correct zip code for the payer on a 1099R I can't e-file becase of this

Delete the Form 1099-R and enter manually. This should correct the error.

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

SweetieJean — Wed, 24 Feb 2021 17:06:32 GMT

Be sure the city and state are correct. For example, Arizona is AZ (not AR).

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

coreey5 — Fri, 16 Apr 2021 00:18:53 GMT

This just happened to me! I kept focusing on the CITY and ZIP they were matching so kept trying NOTHING... Discovered that it was the STATE! was wrong ..it kept coming up as KS and it should have been KY !!! Noticed after trying to re-do it over and over! DOUBLE ck the state abbreviation Im thinking TURBO tax has some states automatically go in and they are wrong .. hope this helps! I was able to file once I changed the STATE

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

haroldalankincaid — Sat, 29 May 2021 14:23:46 GMT

I have the same problem. State is typed in correctly. I bought this for electronic filing since I am out of the country. Very annoying

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

Critter-3 — Sat, 29 May 2021 15:29:01 GMT

FYI ... the city/state/zip on the 1099-R is IRRELEVANT to the IRS ... simply use any combination that will work even if it is your own city/state/zip so you can efile.

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

ACM — Tue, 17 Aug 2021 18:26:58 GMT

the answers you give are stupid. Of course I rechecked my W-2. Of course I checked the address on line. It is good and it is in USA. You don't address what to do next. Turbo Tax is wrong, and needs to correct their database meantime I can't file

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

DoninGA — Tue, 17 Aug 2021 18:38:19 GMT

@ACM wrote:

the answers you give are stupid. Of course I rechecked my W-2. Of course I checked the address on line. It is good and it is in USA. You don't address what to do next. Turbo Tax is wrong, and needs to correct their database meantime I can't file

What is the city, state and zip code you are entering?

Try deleting the Form 1099-R and then re-enter the form manually.

Enter 1099-r in the Search box located in the upper right of the program screen. Click on Jump to 1099-R

Delete the form and re-enter.

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

macuser_22 — Tue, 17 Aug 2021 19:05:34 GMT

2 additional things to check for.

Be sure that the foreign address box is not checked.

If it still fails then use the USPO site to look up the actual zip for that address.

https://tools.usps.com/zip-code-lookup.htm

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

Critter-3 — Tue, 17 Aug 2021 19:09:22 GMT

Ok ... if the TT program is having an issue with the zip & city combination then you can enter any address that works on the 1099-R screen (even your own address) since the IRS doesn't require it ... only the EIN must be correct for them so it can be matched up with the 1099-R info that was sent to them by the issuer.

Re: Turbo tax won't accept the zip code posed on my 1099-r for Payer

schrager11 — Mon, 04 Apr 2022 11:38:05 GMT

Good advice. Enter that section again manually. Once I put the state (Box 15) it worked.