topic Why does SSA-1099 box 5 and 6 data entry not permitted, the Turbo Tax fields are grayed out? in Retirement tax questions

Why does SSA-1099 box 5 and 6 data entry not permitted, the Turbo Tax fields are grayed out?

jreidl — Thu, 06 Jun 2019 09:53:50 GMT

While completing the Income Section, under the "Tell us about the benefits you recieved" the social security benefits check box is selected. The SSA-1099 data entry form is displayed but the Box 5 and Box 6 fields are grayed out; data entry is not allowed. Medicare data entry is permitted. Why can't Turbo tax accept the the Box 5 and 6 data?

The problem youu report shouldn't be happening - you are...

MiriamF — Thu, 06 Jun 2019 09:53:51 GMT

The problem youu report shouldn't be happening - you are supposed to be able to make entries in those boxes.

Try deleting this form using the instructions below, then create a new SSA-1099 entry. If deleting the form doesn't work, you might try opening TurboTax in a different browser.

https://ttlc.intuit.com/replies/3288508