https://ttlc.intuit.com/community/retirement/discussion/i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858508#M265826 the error is "FAILED_VALIDATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates. Sat, 28 Mar 2026 19:25:22 GMT jearp69 2026-03-28T19:25:22Z https://ttlc.intuit.com/community/retirement/discussion/i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858508#M265826 the error is "FAILED_VALIDATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates. Sat, 28 Mar 2026 19:25:22 GMT https://ttlc.intuit.com/community/retirement/discussion/i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858508#M265826 jearp69 2026-03-28T19:25:22Z https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-c/01/3858512#M265828 <P>You will need to double check that you have the latest update.</P> <P>&nbsp;</P> <P>The online menu is in the bar at the top of your screen. In the dropdown, select "check for updates."&nbsp;</P> <P>&nbsp;</P> <P>Since you mention you are up-to-date, I recommend restarting your machine as well.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-03-28 152820.png" style="width: 999px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/55192i380C2480E01B4BAF/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-03-28 152820.png" alt="Screenshot 2026-03-28 152820.png" /></span></P> Sat, 28 Mar 2026 19:32:17 GMT https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-c/01/3858512#M265828 MindyB 2026-03-28T19:32:17Z https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858514#M265829 <P>So, what happens when you click on <STRONG>Online</STRONG> at the top of the desktop program screen and then click on <STRONG>Check for Updtates</STRONG>?</P> Sat, 28 Mar 2026 19:29:58 GMT https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858514#M265829 DoninGA 2026-03-28T19:29:58Z https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858732#M265858 <P>I had the same issue, there just happened to be another patch released 3/28/2026 between the time that I updated 6 hours ago and filed now. Just updated again and it's fine. Makes you wonder though...</P> Sat, 28 Mar 2026 22:07:15 GMT https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858732#M265858 rwong48 2026-03-28T22:07:15Z https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-c/01/3858978#M265880 <P>Good point, I will try a restart.&nbsp;</P> Sun, 29 Mar 2026 02:52:47 GMT https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-c/01/3858978#M265880 jearp69 2026-03-29T02:52:47Z https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858980#M265881 <P>After checking it says everything is up to date.&nbsp;</P> Sun, 29 Mar 2026 02:53:33 GMT https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858980#M265881 jearp69 2026-03-29T02:53:33Z https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858982#M265883 <P>Have tried multiple times to check for updates with no updates needed each time. I am going to try to restart the computer</P> Sun, 29 Mar 2026 02:55:45 GMT https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-clear/01/3858982#M265883 jearp69 2026-03-29T02:55:45Z https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-c/01/3858987#M265884 <P>Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US?uid=ls9oxagv" target="_blank">How to clear your cache</A> and <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US?uid=ls9p0el8" target="_blank">How do I delete cookies?</A> for specific instructions for your browser.&nbsp;Also, reboot your computer.</P> Sun, 29 Mar 2026 03:00:06 GMT https://ttlc.intuit.com/community/retirement/discussion/re-i-get-an-error-when-i-try-to-e-file-and-my-software-check-shows-i-am-up-to-date-how-do-you-c/01/3858987#M265884 SharonD007 2026-03-29T03:00:06Z