topic Re: Is anyone getting an error when trying to submit? I am getting this error: Invalid method of ... in Retirement tax questions

Is anyone getting an error when trying to submit? I am getting this error: Invalid method of payment value for TBM feature: Refund: Traditional Check 2026

griffith-david2017 — Wed, 28 Jan 2026 03:10:45 GMT

Tried e-filing from my phone and laptop and get the same error.

Re: Is anyone getting an error when trying to submit?I am getting this error: Invalid method of payment value for TBM feature: Refund: Traditional Check 2026

user17696093949 — Wed, 28 Jan 2026 14:11:18 GMT

Same any fixes ? Used refund for payment my account shows for direct deposit

Re: Is anyone getting an error when trying to submit?I am getting this error: Invalid method of payment value for TBM feature: Refund: Traditional Check 2026

CosmicSky — Wed, 28 Jan 2026 15:42:38 GMT

yes, same here

Re: Is anyone getting an error when trying to submit?I am getting this error: Invalid method of payment value for TBM feature: Refund: Traditional Check 2026

GusGuts — Wed, 28 Jan 2026 17:43:01 GMT

Same issue here. I've been trying to e-file (paying for TT out of my refund, which I selected Direct Deposit for) since Tuesday Jan 27. Tuesday, it refused to let me check out and kept bouncing me pack to Step 1 (choosing how to pay for TT) and today (Wed) it gives me the error message you refer to. This is so ridiculous, and the "expert" chat has been zero help.

Re: Is anyone getting an error when trying to submit? I am getting this error: Invalid method of ...

CatinaT1 — Wed, 28 Jan 2026 18:20:28 GMT

It looks like the tech team is aware of this experience and are working to resolve this issue.

@GusGuts @CosmicSky @user17696093949 @griffith-david2017

Re: Is anyone getting an error when trying to submit?I am getting this error: Invalid method of payment value for TBM feature: Refund: Traditional Check 2026

fontsize22 — Thu, 29 Jan 2026 05:42:51 GMT

Same issue here. Is there a way for us to get notified once this issue has been resolved?

Re: Is anyone getting an error when trying to submit? I am getting this error: Invalid method of ...

GusGuts — Thu, 29 Jan 2026 16:12:32 GMT

Yes, someone from the Help team eventually told me the problem was supposed to be fixed by end-of-day yesterday (Wed) but I just attempted to submit my e-file again this morning at 8am and got the same message.

This is incredibly frustrating and is making me not want to use TurboTax at all.

Re: Is anyone getting an error when trying to submit?I am getting this error: Invalid method of p...

Karis_F — Thu, 29 Jan 2026 22:10:02 GMT

Some customers are experiencing issues when trying to file and pay with their refund. We are investigating this issue. However, if you would prefer to file now, you can do so by switching to pay your TurboTax fees with a credit card instead of using the pay with my refund option by following these steps.

Re: Is anyone getting an error when trying to submit?I am getting this error: Invalid method of p...

Tto — Fri, 13 Mar 2026 14:54:35 GMT

Same. Won't let me submit payment, have change payment options. Still error. Any update on this???

Re: Is anyone getting an error when trying to submit?I am getting this error: Invalid method of p...

MarilynG1 — Fri, 13 Mar 2026 22:08:47 GMT

Are you trying to Pay With Your Refund, or are you paying with a credit card? If using a credit card, here's some things to check:

Address Mismatch: Go to "My Info" and temporarily update your mailing address to exactly match your credit card billing address, then try the payment again.
Remove Special Characters: Ensure no periods, commas, or symbols are in the name or address fields.
Clear Browser Data: Clear your browser's cache and cookies to remove outdated information.
Try Another Method: Attempt using a different credit card, or if paying from a refund, ensure your bank information is correct.
Check Card Details: Re-enter your card number, expiration date, and CVV code carefully, as saved information may be outdated.

Here's more info on Paying With Refund.

@Tto

Re: Is anyone getting an error when trying to submit?I am getting this error: Invalid method of p...

Tto — Fri, 13 Mar 2026 23:32:21 GMT

Yes i have tried all of those things. keeps say Whoops we hit a snag loading data and when i try to use refund it says transfers not available at the moment.

Re: Is anyone getting an error when trying to submit? I am getting this error: Invalid method of ...

MonikaK1 — Wed, 18 Mar 2026 22:39:31 GMT

If you are using TurboTax and get the "snag" message, try these troubleshooting steps:

If using Desktop - Make sure the software is updated . See this help article for instructions to run a manual update.
Reboot your device.
Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software. Please see this help article for more information.
Clear cache and cookies

If you are still having trouble, you might also try these steps if using Desktop version:

Run the Windows System File Checker tool to repair missing or corrupted system files.
Delete the downloaded file and download TurboTax again from InstallTurboTax.com. Sometimes files get corrupted during the download process.
Restart your computer in Selective Startup Mode, and then install TurboTax.
Install TurboTax on a different computer.

If you have tried all of the troubleshooting steps and the issue is still not resolved:

See this help article for instructions on how to contact TurboTax customer support depending on which product you are using.

@Tto