topic Re: Cannot update or enter information for SSA-1099 in Retirement tax questions

Cannot update or enter information for SSA-1099

user17699284790 — Sun, 01 Feb 2026 06:50:20 GMT

TT 2025 desktop bug encountered. When I click on the button to update the SSA-1099 field the screen flashes and nothing happens. I have to manually go to forms to find the line in 1040 and do it that way. However, even after doing this the update button fails to give me a walkthrough prompt to make sure I entered everything correctly. Please fix!!

Re: Cannot update or enter information for SSA-1099

DoninGA — Sun, 01 Feb 2026 10:33:53 GMT

Try this if you are using Windows as the OS on your computer -

Save your tax return and close TurboTax

Right click on the TurboTax icon

Click on Properties

Click on the Compatibility tab

Check the box Run this program as an administrator

Click on Apply and then on OK

Start the TurboTax program again and see if the problem persists

Re: Cannot update or enter information for SSA-1099

SteamTrain — Sun, 01 Feb 2026 13:09:52 GMT

If that doesn't work....One other person with the same problem fixed it by:

1) Switch to Forms Mode

2) Select the SS Benefits worksheet in the left window

3) Delete it in the rt Window

4) Return to the interview and start thru the SSA-1099 entry area again.

At least that worked for this other case.

Re: Cannot update or enter information for SSA-1099

user17699284790 — Mon, 02 Feb 2026 07:28:07 GMT

Thank you! This worked

Re: Cannot update or enter information for SSA-1099

pdxesto — Fri, 13 Mar 2026 19:58:22 GMT

THANKS! Deleting the worksheet worked like a charm!