topic TurboTax Locking up on 1099R question answered and it will not contiune in Retirement tax questions

TurboTax Locking up on 1099R question answered and it will not contiune

jpsinn — Wed, 29 Jan 2025 21:05:56 GMT

I filled in my 1099 R from 401k plan and then answered question until last one Non Deductible contributions to my IRA and hit continue and it does not respond

Re: TurboTax Locking up on 1099R question answered and it will not contiune

cybear52 — Thu, 30 Jan 2025 00:37:23 GMT

I’ve had similar lockup problems at various times with TTax2024 (Premium). Discovered I can go “Back” one page and then “Continue” again and the program frees up. Save immediately to lock in the entry. This is a new screwy quirk this year. Using Win10.

Re: TurboTax Locking up on 1099R question answered and it will not contiune

VolvoGirl — Wed, 29 Jan 2025 23:03:09 GMT

Yes you need to keep clicking in the Continue box. You have to click the number of times for the number of 1099R forms that you entered.

1/21/25 There is a new FAQ for this. You can sign up for updates.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/form-1099-r/nondeductible-contributions-ira-question-repeating/L2eQjh0kU_US_en_US

Re: TurboTax Locking up on 1099R question answered and it will not contiune

VolvoGirl — Wed, 29 Jan 2025 23:04:31 GMT

@cybear52 Are you in Desktop Premier or Online Premium? They have different names.

Re: TurboTax Locking up on 1099R question answered and it will not contiune

cybear52 — Thu, 30 Jan 2025 00:36:35 GMT

Desktop Premier is my version.

Re: TurboTax Locking up on 1099R question answered and it will not contiune

MarilynG1 — Thu, 06 Feb 2025 18:19:19 GMT

The issue with not being able to Continue after the 'Non-Deductible Contributions' page has been resolved.

I experienced the same thing, but was able to Continue after clicking several times. Make sure your program is updated by choosing Online > Check for Updates at the top.

Here's how to Contact TurboTax Support if you need more help.

@cybear52