topic While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Payer has too many characters." System doesn't take me anywhere to fix. Help? in Retirement tax questions

While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Payer has too many characters." System doesn't take me anywhere to fix. Help?

mpeterson2 — Wed, 11 Feb 2026 04:23:18 GMT

In years past the system gave same complaints and would take me to a form where I could truncate the names to make them shorter. It's not doing that now. Is there a bug in the workflow for 2023 state returns?

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Payer has too many characters." System doesn't take me anywhere to fix. Help?

Bsch4477 — Tue, 06 Feb 2024 01:28:07 GMT

Go to the dividend reporting in the federal return and truncate the name.

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Payer has too many characters." System doesn't take me anywhere to fix. Help?

huntdan — Sun, 11 Feb 2024 18:51:52 GMT

mine was a vanguard issue, go into your dividend section and shorten the vanguard name.

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Pa...

LindaS5247 — Wed, 14 Feb 2024 21:33:58 GMT

The part that is too long is the payer of the dividends. It allows 15 characters (including spaces).

Go back to your original 1099-DIV input entry and edit it to change the name of the payer to 15 characters or less. if you imported it, delete and re-enter it manually.

Click here to enter your original 1099-DIV entry in your Federal return.

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Pa...

PaulyZeeker — Sun, 25 Feb 2024 05:52:02 GMT

Thank you, This information helped me so much ❤️

Linda is a life saver

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Payer has too many characters." System doesn't take me anywhere to fix. Help?

cbeneke1958 — Sat, 23 Mar 2024 13:59:01 GMT

I truncated the Dividend payers names to 15 <. Still get the error and it's stuck on my suffix , but won't take me to what it's saying is the error. I had to create a separate file for Iowa because I had to truncate the names to only the TIN. Still can't get past this error.

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Pa...

mrncain27 — Thu, 28 Mar 2024 18:54:45 GMT

This did not work for me and I still can't submit. Any other recommendations?

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Pa...

AmyC — Fri, 29 Mar 2024 22:48:19 GMT

After doing everything Linda said above, if it is still not working, follow these steps:

Desktop version:

Delete the form 1099-DIV
Save your return while closing the program.
Update the program
Open
Enter the information again.

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

Delete the form 1099-DIV, see How to Delete
Log out of your return and try one or more of the following:
- Don't use Internet Explorer.
- Clear cache and cookies,
- Sign in using a different browser.
- Sign in using a different device.
Log back into your return.
- Enter the information again.

@cbeneke1958 @mrncain27

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Pa...

kmschulte16 — Sat, 06 Apr 2024 19:02:47 GMT

I've tried editing the name and deleting and re-adding the DIV file and neither worked for me....

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Pa...

mrncain27 — Sun, 07 Apr 2024 12:42:40 GMT

I tried everything as well. Nothing worked. I had to print and file by mail which is irritating.

Re: While checking my state (Iowa) return the system is telling me "Dividend Income Worksheet: Payer has too many characters." System doesn't take me anywhere to fix. Help?

bot207 — Mon, 08 Apr 2024 03:40:41 GMT

Error Message: Dividend Income Entry: payer has too many characters

Fixed:

Changed National Financial Services LLC to Nat. Fin. Ser. LLC to shorten the name

Changed Charles Schwab & CO. INC. to Charles Schwab to shorten name