https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2827785#M184155 <P>Try to delete the 1099 and reinter the information manually.&nbsp;</P> <P>&nbsp;</P> <P>Please see this Turbo Tax FAQ on <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/retirement-benefits/delete-1099-r/L7SqisViA_US_en_US?uid=ld94e6at" target="_blank">how to delete a 1099-R.</A></P> <P>&nbsp;</P> <P>This Turbo Tax FAQ will show you how to enter your 1099-R.<BR /><A href="https://ttlc.intuit.com/community/entering-importing/help/where-do-i-enter-my-1099-r/00/26339" target="_blank">Where do I enter my 1099-R?</A></P> Mon, 23 Jan 2023 18:08:46 GMT SForrestLO 2023-01-23T18:08:46Z https://ttlc.intuit.com/community/retirement/discussion/the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps-re/01/2825062#M183958 How do I get the system to accept my answer.<BR /> Mon, 23 Feb 2026 10:34:07 GMT https://ttlc.intuit.com/community/retirement/discussion/the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps-re/01/2825062#M183958 tobias64 2026-02-23T10:34:07Z https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2827785#M184155 <P>Try to delete the 1099 and reinter the information manually.&nbsp;</P> <P>&nbsp;</P> <P>Please see this Turbo Tax FAQ on <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/retirement-benefits/delete-1099-r/L7SqisViA_US_en_US?uid=ld94e6at" target="_blank">how to delete a 1099-R.</A></P> <P>&nbsp;</P> <P>This Turbo Tax FAQ will show you how to enter your 1099-R.<BR /><A href="https://ttlc.intuit.com/community/entering-importing/help/where-do-i-enter-my-1099-r/00/26339" target="_blank">Where do I enter my 1099-R?</A></P> Mon, 23 Jan 2023 18:08:46 GMT https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2827785#M184155 SForrestLO 2023-01-23T18:08:46Z https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2828434#M184220 <P>There is no option to delete the 1099-R. I have been using the online form not the downloaded application. I also already paid and was in the filing process.</P> Mon, 23 Jan 2023 23:40:35 GMT https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2828434#M184220 tobias64 2023-01-23T23:40:35Z https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2828692#M184245 <P>Did find where to delete the form however that didn’t solve the issue. The form just keeps returning. This is clearly a software issue. Can I get a refund? I would rather go elsewhere to do my taxes rather than try to troubleshoot the online software.</P> Tue, 24 Jan 2023 01:12:22 GMT https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2828692#M184245 tobias64 2023-01-24T01:12:22Z https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2828804#M184252 <P>I just talked to someone on the phone about this issue. I was told they are aware of the issue and are currently working on it but they don’t have a estimated time frame for when it will be fixed <span class="lia-unicode-emoji" title=":unamused_face:">😒</span></P> Tue, 24 Jan 2023 02:08:24 GMT https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2828804#M184252 ashleyalonzo17 2023-01-24T02:08:24Z https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2828978#M184266 <P>FYI, this is a known issue and TurboTax is working for the solution! You did nothing wrong, some others are experiencing the same issue.</P> <P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/2963385">@tobias64</a></P> Tue, 24 Jan 2023 04:03:32 GMT https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2828978#M184266 MichaelG81 2023-01-24T04:03:32Z https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2846518#M185632 <P>I took my taxes prep to H&amp;R Block and was able to file and the IRS accepted. I spoke to an TurboTax certified expert and they said the issue was with the software and that it wouldn’t be available until the 14th of February 2023. I already paid for my TurboTax service and I would like a refund.&nbsp;</P> Tue, 31 Jan 2023 01:57:31 GMT https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2846518#M185632 tobias64 2023-01-31T01:57:31Z https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2847666#M185736 <P>To request a refund for your TurboTax product, please see the below TurboTax Help Article.</P> <P><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US" target="_blank">How do I request a refund for my TurboTax product?</A></P> Tue, 31 Jan 2023 17:06:42 GMT https://ttlc.intuit.com/community/retirement/discussion/re-the-system-will-not-accept-my-answer-about-the-disaster-distribution-being-no-the-box-keeps/01/2847666#M185736 MichelleLO 2023-01-31T17:06:42Z