topic I paid for TurboTax on 11/3/2022 through autoenrollment but I have not received any code (as of 12/16/2022). Can this community help me? in Retirement tax questions

I paid for TurboTax on 11/3/2022 through autoenrollment but I have not received any code (as of 12/16/2022). Can this community help me?

ion2019 — Tue, 10 Mar 2026 07:20:20 GMT

Re: I paid for TurboTax on 11/3/2022 through autoenrollment but I have not received any code (as of 12/16/2022). Can this community help me?

Critter-3 — Sat, 17 Dec 2022 01:21:06 GMT

To access, sign in to your TurboTax Advantage account and select Downloads.

Re: I paid for TurboTax on 11/3/2022 through autoenrollment but I have not received any code (as of 12/16/2022). Can this community help me?

ion2019 — Mon, 19 Dec 2022 13:14:23 GMT

I was able to login, but the only file available to download was 2020. I paid for 2022 tax year software on 11/3/2022 and it is not there.

Re: I paid for TurboTax on 11/3/2022 through autoenrollment but I have not received any code (as of 12/16/2022). Can this community help me?

Critter-3 — Mon, 19 Dec 2022 14:53:42 GMT

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

If you are an Advantage subscriber sign onto your Advantage account to download

https://accounts-tax.intuit.com/turbotaxadvantage