topic Re: 1099R in Retirement tax questions

1099R

Karenburton1952 — Tue, 23 Feb 2021 19:34:45 GMT

I have a turbo tax Deluxe disc. It is not allowing me to enter my1099R information at this time. When will it be updated so I can continue with my taxes?

Re: 1099R

DoninGA — Tue, 23 Feb 2021 19:38:16 GMT

Have you updated your software to the latest release? The Form 1099-R has been available for several weeks.

Click on Online at the top of the desktop program screen. Click on Check for Updates.

Re: 1099R

Karenburton1952 — Tue, 23 Feb 2021 20:07:36 GMT

I have updated my software but it still says the IRS is working on. Still says check back later??

Re: 1099R

DoninGA — Tue, 23 Feb 2021 20:18:41 GMT

@Karenburton1952 wrote:

I have updated my software but it still says the IRS is working on. Still says check back later??

Try this -

Save your tax return. Close the TurboTax program.

Re-start your computer.

After the computer has re-started then start the TurboTax program. See if the problem with the 1099-R is still occurring.

If it is then save your tax return. Close the TurboTax program. Uninstall the program and re-install.

Start TurboTax. The problem should be corrected.

Re: 1099R

Karenburton1952 — Fri, 26 Feb 2021 14:12:25 GMT

I am so disgusted with Turbo Tax this year. I have uninstalled and re-installed 2 times with no luck. Finally I loaded my disc on another computer and the 1099-R finally loaded. I got to the very end of my return to review and I got a message that 1040 K-1 Form is not ready. What is going on?? What normally takes me 1 hour has taken me 3 days and I still haven't been able to file my return. I tried to return this disc to Amazon, but my time had run out for a return. $40.00 down the drain! I have been using Turbo Tax for over 6 years. I will probably look elsewhere next year.

Re: 1099R

AkinaLO — Sun, 28 Feb 2021 23:31:13 GMT

Please contact TurboTax support for help with this issue.

What is the TurboTax phone number?